Ecommerce Chat Server Group Transaction Management
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Solution Overview
Problem
Existing communication systems fail to facilitate seamless ecommerce transactions among multiple participants, particularly in managing group chats and processing payments during online shopping sessions, as they lack efficient mechanisms for real-time collaboration and payment distribution among multiple users.
Innovation Solution
An ecommerce chat server system that initiates and manages chat sessions between client devices, shares ecommerce website views, and processes payments by receiving and distributing payment information among participants, allowing multiple users to contribute to a shared purchase amount and complete transactions collectively.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If multiple participants use separate communication systems for group chat and ecommerce transactions, then communication flexibility is maintained, but transaction coordination efficiency deteriorates
Solution Approach 1:
The patent combines group chat communication functionality with ecommerce transaction processing into a single integrated system. The server simultaneously manages chat sessions and ecommerce transactions, allowing participants to communicate and complete purchases within the same platform, thereby improving transaction coordination efficiency while maintaining communication flexibility.
Solution Approach 2:
The communication system is designed to perform multiple functions: it facilitates real-time group chat communication and simultaneously supports ecommerce transaction processing. This multi-functional approach eliminates the need for separate systems, improving overall productivity without significantly increasing perceived complexity for users.
2Ease of operation
If one individual uses their payment card to complete the entire transaction, then transaction processing is simplified, but payment burden on single participant increases
Solution Approach 1:
The patent segments the total payment amount into individual portions that can be distributed among multiple participants. Each participant contributes their share through separate payment transactions, which are then allocated to the appropriate party. This approach eases the payment burden on any single participant while introducing controlled complexity in payment processing.
Solution Approach 2:
The server acts as an intermediary in the payment process, receiving payment information from multiple participants, calculating appropriate portions, and managing the distribution of funds. This intermediary role simplifies the user experience by automating the complex payment distribution logic, making it easy for participants to contribute their shares without manually calculating amounts.
3Speed
If payment collection occurs after transaction completion, then transaction speed is improved, but payment collection delay increases
Solution Approach 1:
The patent implements preliminary payment actions where participants contribute their payment portions before the transaction is fully completed. The server receives and processes payment information in advance, allowing for smoother transaction finalization and reducing the delay between transaction completion and payment collection.
Data Source
AI summary
A computer implemented method for managing a group chat during an ecommerce session is provided. The method includes initiating a chat session between at least a first client computer device associated with a first participant and a second client computer device associated with a second participant, and sharing at least one view of an ecommerce website with the first client computer device and the second client computer device. The first client computer device and the second client computer device are configured to display the at least one view of the ecommerce website. The at least one view includes at least one purchasable item. The method also includes initiating a purchase transaction for the at least one purchasable item included in the at least one view, receiving payment information for the purchase transaction, and completing the purchase transaction based on the payment information.