E-commerce Order Processor Deferment and Sharing
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Solution Overview
Problem
In online commerce, it is challenging to manage orders accurately after completion, leading to issues like cancellations and returns, especially for complex or expensive orders involving multiple users, due to limited flexibility in order management systems.
Innovation Solution
An e-commerce order processor that allows for order deferment and sharing, enabling users to modify orders based on predefined criteria such as monetary value, time delays, or quantity thresholds, and provides a user interface for composing and managing orders with features like payment processing and fulfillment delays.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If order completion is processed immediately after payment commitment, then payment processing efficiency is improved, but order management flexibility deteriorates
Solution Approach 1:
The system dynamically adjusts order state based on completion criteria. Orders transition from 'open' to 'completed' state when criteria are met, allowing flexible management during open state while enabling efficient processing once completed. This dynamic state management resolves the contradiction by providing flexibility when needed and efficiency when appropriate.
Solution Approach 2:
The system changes the temporal parameter of order completion by introducing configurable completion criteria and deferment periods. Instead of immediate completion, orders can be deferred based on criteria such as time delays, quantity thresholds, or monetary value thresholds, thus maintaining flexibility while ultimately achieving efficient processing.
2Adaptability or versatility
If order changes are allowed after payment commitment, then order management flexibility is improved, but payment processing reliability deteriorates
Solution Approach 1:
The system performs preliminary actions by establishing completion criteria and configuring deferment parameters before payment commitment. This preliminary configuration ensures that payment processing reliability is maintained while allowing controlled flexibility through pre-defined change parameters and completion conditions.
Solution Approach 2:
The system implements feedback mechanisms by continuously monitoring order changes against completion criteria. When criteria are met, the system provides feedback to transition the order to completed state, ensuring payment reliability while maintaining flexibility during the monitoring period. The feedback loop balances both requirements by enforcing criteria-based transitions.
3Adaptability or versatility
If order completion criterion is set with time period delay, then order management flexibility is improved, but order processing time increases
Solution Approach 1:
The system uses periodic action by implementing time-period-based completion criteria. Orders are automatically reviewed at specified time intervals, and completion is triggered when the periodic condition is met. This approach provides flexibility through configurable time periods while minimizing time loss by automating the review process and avoiding manual interventions.
Data Source
AI summary
A computer-implemented method and system may include receiving, at an e-commerce order processor, an order comprising at least one product, wherein the order is received in conjunction with an order completion event; receiving an order completion criterion; receiving an order change; and processing an order completion based on the order completion criterion.