eDRM Request Inbox for Access Rights Tracking
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Solution Overview
Problem
Conventional methods for requesting access rights to encrypted enterprise documents within enterprise digital rights management (eDRM) systems are inefficient, as they rely on traditional communication modes like email and phone calls, making it difficult to track requests and responses, and are unorganized, leading to resource wastage and poor monitoring of access rights.
Innovation Solution
An eDRM system with a centralized interface allows requestors to initiate access rights requests and granters to respond through a secure network, using a request inbox system that stores and manages requests and responses, enabling easy tracking and monitoring of access rights, and identifying potential risks to enterprise confidentiality.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If traditional communication modes (email, phone, fax) are used for requesting access rights, then users can request access to encrypted documents, but it becomes difficult to track requests and responses, leading to poor monitoring and resource wastage
Solution Approach 1:
The patent introduces an eDRM interface as an intermediary system between requestors and granters. This interface captures all access right requests and responses, storing them in a centralized manner. The interface acts as a mediator that records the entire communication trail, making it easy to track who requested what, when, and what the outcome was, thereby solving the tracking problem while maintaining ease of operation through a standardized process.
2Productivity
If conventional access rights management is used, then users can obtain access to encrypted documents, but the process is unorganized and leads to resource wastage
Solution Approach 1:
The patent merges the previously separate and unorganized processes of requesting, granting, and tracking access rights into a single integrated eDRM interface. This consolidation combines multiple functions (request submission, response management, tracking, and monitoring) into one unified system, improving productivity by streamlining the workflow and reducing resource wastage through organized, centralized management of all access rights operations.
3Reliability
If manual tracking of access requests is used, then some monitoring is possible, but comprehensive monitoring of access rights is poor and difficult
Solution Approach 1:
The patent implements a feedback mechanism where the eDRM interface automatically records and stores all access right requests and responses. This feedback system provides comprehensive monitoring by capturing data at each stage of the access rights process and making it available for review. The interface generates a complete audit trail that enhances reliability of monitoring without requiring complex manual tracking systems, as the automated feedback collection simplifies the monitoring infrastructure.
Data Source
AI summary
Systems and methods for obtaining access rights to an encrypted document are described. The method comprises receiving a request for obtaining access rights to the encrypted document from a requestor, through an eDRM interface. The method further comprises generating a request inbox corresponding to a granter of the encrypted document. The request inbox contains at least the request received from the requestor. The generated request inbox is sent to the granter through the eDRM interface. The method furthermore comprises obtaining a response to the request from the granter, and providing a status alert indicative of the response to the requestor through the eDRM interface.