Electronic Biller Identification via Proximity Data

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Solution Overview

Problem

Current electronic billing and payment systems face challenges in efficiently enrolling consumers and reducing incorrect data entry, as consumers must provide repetitive information to multiple billers and payees, leading to a cumbersome and redundant process that discourages wider adoption of electronic billing services.

Innovation Solution

A method and system that identifies candidate electronic billers for a consumer by accessing payment service information from proximate locations, allowing for a single enrollment process and streamlined data management, enabling consumers to view bills and make payments using a single user ID/password combination while allowing billers to maintain control over branding and user experience.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If consumers provide enrollment information to multiple billers separately, then each biller can maintain accurate customer data, but the enrollment process becomes repetitive and cumbersome

Engineering Contradiction:
Improvedata accuracyVSAvoidenrollment convenience
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent combines multiple separate enrollment processes into a single unified enrollment through a service provider. The service provider collects consumer information once and then distributes it to multiple billers, eliminating the need for consumers to repeatedly provide the same information while ensuring all billers receive accurate data.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The service provider acts as an intermediary between consumers and multiple billers. It receives enrollment information from the consumer once, processes it, and then communicates with each biller to establish electronic billing relationships, thereby simplifying the enrollment process while maintaining data accuracy across all parties.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If consumers enroll with multiple billers individually, then each biller can control their own enrollment process, but the overall enrollment time and complexity increase

Engineering Contradiction:
Improvebiller controlVSAvoidenrollment time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The service provider performs preliminary actions by pre-collecting and validating consumer enrollment information before distributing it to multiple billers. This preliminary processing reduces the time each biller needs to spend on enrollment while maintaining their ability to control their specific enrollment requirements and branding.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent segments the enrollment process into two distinct phases: a centralized enrollment phase where the service provider collects information once, and a distributed distribution phase where information is sent to multiple billers. This segmentation allows billers to maintain control over their specific requirements while dramatically reducing total enrollment time for consumers.

Inventive Principle:
Principle #1Segmentation

3Ease of operation

If a centralized service provider manages all enrollments, then consumer experience is simplified, but biller control over branding and user experience may be reduced

Engineering Contradiction:
Improveconsumer experienceVSAvoidbiller branding control
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The service provider implements local quality by allowing each biller to customize their portion of the enrollment process with their own branding, logos, and user interface elements. While the overall enrollment is centralized and simplified for consumers, each biller maintains control over their specific presentation and branding requirements in their respective enrollment interfaces.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS8073773B2Technique for identifying probable billers of a consumer
Publication Date: 2011.12.06 CHECKFREE SERVICES CORP
  • US8073773B2 patent drawing
  • US8073773B2 patent drawing
  • US8073773B2 patent drawing

AI summary

A technique for identifying a candidate electronic biller having bills available for electronic presentment to a consumer is provided. An electronic commerce service provider receives location information of a first consumer. The service provider accesses information associated with providing a payment service to a second consumer located near the first consumer. This accessing is based on the received location information. At least one potential biller of the first consumer is identified in the accessed information.