Electronic Device Loss Prevention Tracking System

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Solution Overview

Problem

The process of handling electronic device returns lacks transparency and assurance for consumers, as existing systems do not adequately monitor or analyze data to minimize product loss and provide real-time status updates.

Innovation Solution

A loss prevention tracking system that includes image capturing and storing devices to visually track electronic devices from start to end processing points within a facility, with an instruction processing device providing alerts for missing or damaged devices, and performing trend analysis to identify loss sources.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If basic status updates are monitored by transport entities, then shipping tracking is provided, but real-time detailed monitoring of product condition and loss prevention is insufficient

Engineering Contradiction:
Improveproduct status informationVSAvoidtracking system complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The tracking system is segmented into multiple independent components: image capturing devices at various processing points, image storing devices for archival, and instruction processing devices for analysis. This segmentation allows comprehensive monitoring without requiring a single complex centralized system, resolving the contradiction between information completeness and system complexity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

Image capturing devices serve as intermediaries between the physical product and the digital tracking system. These devices capture visual evidence of product condition at different processing points, providing detailed status information without requiring direct complex interaction between all system components, thus reducing overall system complexity while improving information quality.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If comprehensive image capturing and analysis is implemented, then product loss and damage are minimized, but system cost and complexity increase

Engineering Contradiction:
Improveproduct handling reliabilityVSAvoidmonitoring system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

Image capturing devices are positioned to capture product images at the start processing point before any handling operations begin. This preliminary action establishes a baseline record of product condition, enabling automatic comparison with subsequent images to detect damage or loss. This approach improves reliability without requiring complex real-time analysis at every stage, as the system only needs to compare against the pre-established baseline.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The instruction processing device continuously compares images captured at different processing points and provides feedback when discrepancies are detected. This automated feedback mechanism identifies potential loss or damage events in real-time, improving product handling reliability. The system only activates complex analysis when needed, rather than continuously, thereby managing complexity while maintaining high reliability.

Inventive Principle:
Principle #23Feedback

3Loss of information

If real-time status updates are provided to consumers, then consumer confidence increases, but data processing and analysis requirements increase

Engineering Contradiction:
Improveproduct tracking transparencyVSAvoiddata processing power
Core Design Contradiction:
Loss of informationVSPower

Solution Approach 1:

The system extracts only the essential tracking information needed for consumer updates from the comprehensive image data, rather than processing and transmitting all captured images. Image capturing devices collect detailed visual information, but the instruction processing device selectively extracts key status updates (such as location changes, condition alerts) for real-time consumer notification. This extraction approach maintains tracking transparency while significantly reducing data processing requirements for consumer-facing updates.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS10810535B2Loss prevention tracking system and methods
Publication Date: 2020.10.20 FEDEX SUPPLY CHAIN LOGISTICS & ELECTRONICS INC
  • US10810535B2 patent drawing
  • US10810535B2 patent drawing
  • US10810535B2 patent drawing

AI summary

Disclosed herein are embodiments that include a loss prevention tracking system that includes at least one image capturing device configured to capture images of an electronic device beginning from a start processing point at a facility and until an end processing point at the facility; at least one image storing device configured to store the images of the electronic device; and at least one instruction processing device configured to provide an alert in response to a determination that the electronic device is at least one of missing and damaged between the start processing point and the end processing point.