Electronic Money Server Information Delivery Timing Control
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing electronic money systems fail to provide user-relevant information at appropriate times and with suitable content, as they lack control over when and what information is delivered based on the context of the store's operations and user needs.
Innovation Solution
An information delivery device and method that acquires and writes store identification information related to balance change processing, determines if related information is available post-processing, and provides tailored information to users based on the store's capabilities and user history, ensuring timely and relevant content delivery.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If information is provided immediately after balance change processing, then user engagement is improved, but information accuracy deteriorates when related information becomes available later
Solution Approach 1:
The system dynamically adjusts information delivery timing based on store characteristics. For stores likely to acquire related information later, delivery is delayed. For stores unlikely to acquire such information, immediate delivery occurs. This dynamic approach resolves the contradiction between speed and information accuracy.
Solution Approach 2:
The determining unit uses feedback from store information (breakdown information provision history, store type, location) to decide whether to delay or immediately deliver information. This feedback mechanism enables the system to optimize delivery timing based on accumulated knowledge about each store's information acquisition patterns.
2Ease of operation
If generic location-based information is provided to users, then information delivery simplicity is improved, but user needs satisfaction deteriorates
Solution Approach 1:
The system applies local quality by customizing information delivery based on individual store characteristics and user profiles. Instead of uniform generic information, each user receives information tailored to the specific store context and their personal preferences, enhancing relevance while maintaining operational simplicity through automated determination.
Solution Approach 2:
The system performs preliminary actions by pre-determining store characteristics and user preferences before information delivery. This advance preparation enables personalized information delivery without adding complexity to the actual delivery process, as the customization logic is already established beforehand.
3Loss of information
If information delivery is delayed to await related information, then information completeness is improved, but user response time deteriorates
Solution Approach 1:
The system applies partial action by delivering information in stages: immediately for stores unlikely to provide related information, and delayed for stores likely to provide it. This selective approach ensures completeness only when necessary, minimizing time loss while maintaining information completeness where valuable.
Data Source
AI summary
An object is to provide information more suited to the needs of the user by appropriately controlling timing with which information is provided to the user and the contents of the information. An electronic money server receives log data, identifies a store ID by searching a payment terminal DB by using a payment terminal ID of the log data as a key, checks a breakdown data providing store flag of a store DB (B) by using the store ID as a key, and, if a store is not a store providing the breakdown data, identifies the location of the store by searching a store DB (A) by using the store ID as a key. The electronic money server 2 acquires e-mail which conforms to the identified location by searching an e-mail (A) DB by using the identified location as a key. For example, it is information on a discount which is offered in a nearby store. The electronic money server creates e-mail (A), acquires an address by searching a user DB by using an electronic money number of the received log data as a key, and sends the created e-mail (A) to a mobile terminal.