Electronic Waiting Number System Using Location-Based Service
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Solution Overview
Problem
Existing systems for issuing waiting number tickets require users to constantly monitor a number calling machine, leading to unnecessary paper waste and time wastage, as users cannot perform other tasks during long waiting periods.
Innovation Solution
A method and apparatus for providing electronic waiting numbers and waiting times using a location-based service system, which includes a terminal with a positioning module and a server with platform technologies, determining waiting numbers and times based on user location and providing relevant content during the wait.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of substance
If paper waiting number tickets are issued, then users can obtain their waiting number, but paper resources are wasted unnecessarily
Solution Approach 1:
The patent replaces physical paper tickets with electronic copies delivered to mobile terminals. The waiting number information is transmitted digitally through communication networks, creating a virtual copy of the traditional paper ticket that eliminates paper consumption while maintaining the same functional purpose of identifying user queue position.
Solution Approach 2:
The patent substitutes the mechanical paper issuance system with an electronic information transmission system. Instead of physically dispensing paper tickets through a ticket machine, the system uses wireless communication to send waiting number data to mobile terminals, replacing mechanical paper handling with electromagnetic signal transmission.
2Loss of time
If users must monitor the number calling machine, then users can know when their turn is called, but users waste time and cannot perform other tasks
Solution Approach 1:
The patent implements an automated feedback system where the waiting number notification device actively sends alerts to users when their queue number is called. This reverse feedback mechanism eliminates the need for users to continuously monitor the calling machine, as the system proactively notifies them of status changes, allowing users to engage in other activities during waiting periods.
Solution Approach 2:
The system enables self-service by automatically managing the notification process without requiring user intervention. The notification device autonomously monitors queue status and sends alerts to appropriate terminals, freeing users from the burden of manual monitoring while ensuring they receive timely notifications when their turn arrives.
3Ease of operation
If users hold the vibration call receiver, then users can be notified when their number is called, but users must remain at the location and cannot leave
Solution Approach 1:
The patent replaces the physical vibration call receiver with an electronic notification transmitted to mobile terminals. The notification data is copied and delivered through wireless communication networks to users' personal devices, eliminating the need for users to physically hold or remain near a specific notification device, thereby enabling free movement while maintaining notification capability.
Data Source
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AI summary
A method of providing content is provided. The method includes providing an interface for providing a service based on information regarding a wireless transceiver positioned close to an apparatus for providing content, the information being received from the wireless transceiver; requesting a waiting number for providing the service via the interface; and receiving the waiting number for providing the service, a waiting time, and content based on the waiting time.