Elevator Dispatching with Crowding Feedback and Passenger Selection
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Solution Overview
Problem
Current elevator-calling systems only allow passengers to be assigned a single, fixed elevator, leading to poor passenger experience due to crowding, long waiting times, and inability to accommodate large objects, as passengers cannot actively select elevators based on their preferences or needs.
Innovation Solution
A method and system that allows passengers to input an elevator-calling command, display elevator running state information including crowding degree and estimated time of arrival for multiple elevators, and select an available elevator for their journey, using a mobile intelligent terminal with an elevator-calling module, information display module, and selecting module.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a single fixed elevator is assigned to the passenger, then the elevator dispatching control is simple and efficient, but the passenger cannot actively select an elevator based on their preference or needs, leading to poor passenger experience
Solution Approach 1:
The system provides real-time feedback to passengers about elevator status including crowding degree, estimated arrival time, and current position. This enables passengers to make informed decisions about which elevator to select, transforming the traditional one-way dispatching system into an interactive system where passenger preferences can be expressed based on actual elevator conditions.
Solution Approach 2:
The elevator selection system transitions from a static fixed assignment to a dynamic selection process. The system dynamically updates elevator status information and allows passengers to change their selection based on real-time conditions, making the elevator dispatching process adaptive to both system state and passenger needs.
2Productivity
If the elevator fixedly assigned arrives at the starting floor, then the elevator reaches the destination, but the elevator car is relatively crowed and the passenger is unwilling to take the crowed elevator, causing the passenger to continue elevator-calling and wait
Solution Approach 1:
The system performs preliminary action by displaying elevator status information including crowding degree and estimated arrival time before the passenger enters the elevator. This allows passengers to pre-select an appropriate elevator based on predicted conditions, avoiding the situation where they have to wait for the next elevator after the first one arrives and is full.
Solution Approach 2:
The system provides continuous feedback on elevator status to passengers during the waiting period. Passengers can see real-time updates on crowding levels and arrival times, enabling them to make informed decisions about when and which elevator to take, thereby reducing unnecessary waiting time while maintaining efficient elevator operation.
3Adaptability or versatility
If the passenger carries a larger object, then the passenger has specific transportation needs, but the fixedly assigned elevator cannot accommodate the object due to crowding degree, so the passenger has to continue elevator-calling and wait for the next elevator
Solution Approach 1:
The system displays estimated crowding degree information before the passenger selects an elevator, allowing them to pre-assess whether the elevator can accommodate their needs. This preliminary information disclosure enables passengers with large objects to select appropriate elevators in advance, avoiding the need to wait for the next elevator after the first one proves unsuitable.
4Ease of operation
If the passenger continues elevator-calling to wait for another elevator, then the passenger can avoid taking a crowed elevator, but the passenger's time is wasted and the running efficiency of the elevator is also influenced
Solution Approach 1:
The system provides real-time feedback on elevator status to passengers during the calling process. This enables passengers to make informed decisions about whether to wait for another elevator or take the current one, reducing unnecessary waiting while maintaining the flexibility to select based on actual conditions and preserving elevator running efficiency.
Data Source
AI summary
The present invention provides an elevator-calling control apparatus, an elevator-calling control system and an elevator-calling control method thereof, and belongs to the field of elevator control technologies. In an elevator-calling control process, the following steps are included: inputting an elevator-calling command; displaying elevator running state information and estimated time of arrival information of several elevators in a corresponding elevator group for a passenger to make reference, wherein the elevator running state information at least includes information that reflects a current crowding degree of the elevator; and selecting an elevator from the several elevators as the elevator that the passenger determines to take. The elevator-calling control of the present invention may facilitate a passenger to actively select an elevator that the passenger determines to take, which has good user elevator calling and taking experience and enhances the running efficiency of the elevator.