Elevator Communication Service Server Mediator
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Solution Overview
Problem
Existing elevator systems lack effective communication solutions that allow users to access information on the operating state of elevators, limiting the sharing of information between users and facility managers.
Innovation Solution
A method, control system, and computer program that associate a user of a terminal device with at least one communication service providing information on the operating state of an elevator, allowing users to access and share information through selected communication services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If display screens are arranged in the building for enabling communications between inhabitants and visitors, then communication capability is improved, but device complexity increases
Solution Approach 1:
The patent introduces a server as an intermediary component that mediates between terminal devices and the elevator system. The server handles communication routing, data management, and coordination between multiple users and the elevator control system, thereby enabling comprehensive communication capabilities without directly increasing the complexity of terminal devices or elevator hardware.
2Reliability
If online services are provided with restricted access for elevator operation and maintenance information, then information security is improved, but information sharing capability deteriorates
Solution Approach 1:
The patent implements differentiated access rights where different user roles (facility managers, building owners, residents, visitors) are granted specific permissions based on their needs. Terminal devices can access different levels of information and functionality according to user authentication and authorization, ensuring security for sensitive operational data while enabling appropriate information sharing for each user category.
3Adaptability or versatility
If multiple communication services are provided for elevator information, then user choice and adaptability are improved, but system complexity increases
Solution Approach 1:
The patent designs a universal server platform that can support multiple communication services and information delivery channels (push notifications, display screens, mobile applications, email) through a single integrated system. The server provides multi-functional capabilities to handle various communication protocols, data formats, and user interfaces, thereby offering users diverse communication options without requiring separate complex systems for each service.
Data Source
AI summary
A method associates a user of a terminal device to at least one communication service providing information on an operating state of an elevator. The method includes: receiving a request; directing the terminal device to access a network service of the elevator; providing a number of options for selecting at least one communication service for providing information; in response to a receipt of an indication of the at least one selected communication service associating the user of the terminal device to receive access information on the operating state of the elevator through the at least one selected communication service. Also a control system and a computer readable medium storing program are provided.