Elevator Assistance Modes for Personalized Disability Access

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Solution Overview

Problem

Existing elevator, escalator, and moving walkway systems pose challenges for passengers with disabilities, particularly blind, deaf, and mobility-challenged individuals, as they may struggle to locate and navigate these systems, and existing disability features often activate unnecessary assistance modes, causing inconvenience to others.

Innovation Solution

A personnel movement system with customizable assistance modes, allowing passengers to select specific features based on their disabilities, such as audio announcements, increased-volume chimes, extended door timings, and glass or non-transparent elevators, controlled by a controller that recognizes passengers automatically or via credentials.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a single general assistance feature is activated to help passengers with disabilities, then accessibility is improved, but unnecessary assistance features are activated causing inconvenience to other passengers

Engineering Contradiction:
Improveaccessibility assistanceVSAvoidpassenger convenience
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent segments the general assistance feature into multiple independent special assistance features, each corresponding to a specific disability type (blindness, deafness, mobility challenges). This allows passengers to activate only the specific assistance mode they need, rather than all assistance features simultaneously, thereby improving accessibility without causing inconvenience to other passengers through unnecessary feature activation.

Inventive Principle:
Principle #1Segmentation

2Adaptability or versatility

If multiple special assistance features are provided for different disabilities, then personalized assistance is improved, but device complexity increases

Engineering Contradiction:
Improvepersonalized assistanceVSAvoidcontrol system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements a universal controller that can handle multiple types of assistance requests through a standardized interface. The controller is designed to manage various special assistance features (audio announcements, increased-volume chimes, extended door timings) using a unified control architecture, which reduces the overall system complexity despite providing personalized assistance for different disability types.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Ease of operation

If automatic recognition is implemented to initiate special assistance modes, then ease of operation is improved, but loss of information increases due to automatic activation without user input

Engineering Contradiction:
Improveautomatic assistance activationVSAvoiduser preference information
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent incorporates feedback mechanisms where the system automatically recognizes passenger needs (through sensors or credentials) and provides assistance, but also allows passengers to confirm, modify, or deactivate the automatic assistance through user input. This feedback loop ensures that automatic activation does not permanently override user preferences, and the system can adapt to actual user needs while respecting user autonomy.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS20260054960A1La carte disability features
Publication Date: 2026.02.26 OTIS ELEVATOR CO
  • US20260054960A1 patent drawing
  • US20260054960A1 patent drawing
  • US20260054960A1 patent drawing

AI summary

A personnel movement system is provided and includes a personnel movement element to transport passengers from one location to another and a controller configured to control operations of the personnel movement element. The controller is configured to be instructed to operate in one or more special assistance modes in which, for each of the one or more special assistance modes, a customizable subset of the operations of the personnel movement element are adjusted.