Elevator Passenger Customization via Attribute Detection

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Solution Overview

Problem

Conventional elevator systems do not effectively customize the passenger experience based on individual attributes such as visual ability or entertainment preferences, leading to a lack of personalized interaction and accessibility.

Innovation Solution

A passenger customization system that uses a processor and memory to detect passenger attributes, such as visual ability or entertainment preferences, and adjusts elevator components like speakers, microphones, and display devices within the elevator car to provide a tailored experience, including adjusting contrast and displaying information in the passenger's preferred language or format.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If conventional elevator buttons are used, then the system is simple and reliable, but it cannot provide personalized interaction or accessibility for passengers with different attributes

Engineering Contradiction:
Improvepersonalization capabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by detecting passenger attributes (such as visual ability) before the elevator journey begins. The processor identifies passengers with low visual ability upon entry and proactively configures appropriate components (audio announcements, high-contrast displays) before the passenger needs them, enabling personalization without requiring manual input from the passenger.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback mechanisms where sensors continuously monitor passenger presence and attributes, and the processor adjusts elevator components based on this feedback. For example, the system detects when a passenger with low visual ability enters and automatically activates audio announcements and adjusted display settings, creating a closed-loop adaptive system that responds to passenger needs.

Inventive Principle:
Principle #23Feedback

2Ease of operation

If the system activates multiple components (speaker, microphone, display) for passengers with low visual ability, then accessibility is improved, but energy consumption increases

Engineering Contradiction:
ImproveaccessibilityVSAvoidenergy consumption
Core Design Contradiction:
Ease of operationVSUse of energy by moving object

Solution Approach 1:

The system applies local quality by activating specific components based on the detected needs of individual passengers. Rather than keeping all components (audio speakers, high-contrast displays, microphones) continuously active, the system selectively enables only those components required for passengers with low visual ability, thereby improving accessibility while minimizing unnecessary energy consumption from unused components.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system employs periodic action by activating specialized components only during specific periods when passengers with low visual ability are present in the elevator car. The processor continuously monitors for these passengers and temporarily activates appropriate components (audio announcements, adjusted displays) only during their presence, rather than maintaining constant activation, thus balancing accessibility with energy efficiency.

Inventive Principle:
Principle #19Periodic action

3Ease of operation

If the system detects and responds to passenger attributes in real-time, then user satisfaction is improved, but the response time and processing requirements increase

Engineering Contradiction:
Improveuser satisfactionVSAvoidprocessing time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary detection of passenger attributes as soon as passengers enter the elevator, before the elevator begins its journey. The processor identifies visual abilities and entertainment preferences early in the interaction sequence, allowing it to pre-configure the appropriate components and settings before the passenger would need them, thereby maintaining high user satisfaction without significant processing delays during critical moments.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentEP3995428A1Elevator system response to custom passenger attributes
Publication Date: 2022.05.11 OTIS ELEVATOR CO
  • EP3995428A1 patent drawingFigure 1
  • EP3995428A1 patent drawingFigure 2
  • EP3995428A1 patent drawingFigure 3

AI summary

A passenger customization system (200) including: a processor (952); and a memory (954) including computer-executable instructions that, when executed by the processor, cause the processor to perform operations. The operations including: detecting that an individual (190) is within a selected range of an elevator system (101); obtaining a passenger attribute (384) of the individual; and adjusting a component of the elevator system in response to the passenger attribute.