Elevator Passenger Detection for Social-Distancing Dispatch Control

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Solution Overview

Problem

Elevator systems face inefficiencies due to inaccurate detection of waiting passengers, leading to unnecessary stops, power consumption, and potential spread of communicable health conditions, as conventional motion detectors provide limited accuracy and cannot distinguish between individuals and objects.

Innovation Solution

Implementing machine learning and deep learning algorithms to process images for accurate identification of waiting passengers, allowing the elevator system to adjust dispatch and capacity based on actual passenger presence, thereby optimizing operations and promoting social distancing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If conventional motion detectors are used to detect waiting passengers, then the system can identify passenger presence, but the detection accuracy is limited and cannot distinguish between individuals and objects

Engineering Contradiction:
Improvepassenger detection accuracyVSAvoiddetection system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent replaces conventional motion detectors with image capture devices (cameras) combined with machine learning algorithms. This substitution enables the system to visually identify and count individual passengers by analyzing image data, thereby achieving accurate distinction between people and objects while maintaining reasonable system complexity through software-based processing.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If elevators stop at every floor with call requests, then all potential passengers can be served, but unnecessary stops increase power consumption and travel time

Engineering Contradiction:
Improvepassenger service efficiencyVSAvoidpower consumption
Core Design Contradiction:
ProductivityVSLoss of energy

Solution Approach 1:

The patent implements preliminary action by capturing images and identifying passengers before the elevator arrives at each floor. The system pre-determines which floors have waiting passengers and plans the stopping sequence in advance, allowing the elevator to skip floors with no passengers and reduce unnecessary stops, thereby lowering power consumption and improving service efficiency.

Inventive Principle:
Principle #10Preliminary action

3Loss of time

If multiple elevator cars are dispatched to serve waiting passengers, then passenger waiting time is reduced, but system coordination complexity increases

Engineering Contradiction:
Improvepassenger waiting timeVSAvoiddispatch system complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The patent employs feedback mechanisms where the central controller continuously monitors passenger detection results, elevator car positions, and floor call requests. Based on this real-time feedback, the system dynamically adjusts the dispatch of multiple elevator cars, optimizing their allocation to minimize passenger waiting time while managing coordination complexity through centralized control and adaptive decision-making.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS12509323B2Automatically supporting social distancing for elevator call requests and identification of waiting passengers using deep learning and machine learning
Publication Date: 2025.12.30 OTIS ELEVATOR CO
  • US12509323B2 patent drawing
  • US12509323B2 patent drawing
  • US12509323B2 patent drawing

AI summary

Provided are embodiments for identifying waiting passengers outside an elevator using deep learning and machine learning and automatically supporting social distancing for elevator passengers. Embodiments include receiving a call request from an elevator floor; capturing an image of the elevator floor registering the call request responsive to receiving the call request; and determining, from the image, a presence of one or more waiting passengers on the elevator floor registering the call request. Embodiments also include dispatching an elevator car to the elevator floor registering the call request; and controlling the elevator car based at least in part on determining the presence of the one or more waiting passengers.