Elevator Sign Language Translation With Camera-Based Generative AI

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Solution Overview

Problem

Elevator systems fail to effectively communicate with passengers who are mute and deaf during service outages, as conventional methods like emergency buttons or phones may not suffice, especially when the passenger is disabled.

Innovation Solution

Incorporating a camera, view screen, and communication device in the elevator car to observe and translate sign language movements into messages or sign language via a cloud-based AI model, enabling communication with operators and rescue personnel.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If conventional emergency communication methods (buttons, phones) are used in elevator systems, then the system structure remains simple, but communication effectiveness with mute and deaf passengers is insufficient

Engineering Contradiction:
Improvecommunication effectivenessVSAvoidsystem structure
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces an AI model as an intermediary between the camera (capturing sign language) and the communication system. The AI model translates sign language movements into text or speech, enabling effective communication with mute and deaf passengers without requiring the system to directly process complex sign language recognition

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces traditional mechanical communication interfaces (buttons, phones) with an AI-based visual recognition system. The camera captures sign language movements and the AI model processes these visual inputs, substituting the mechanical interaction paradigm with an intelligent visual processing paradigm that is more accessible to disabled passengers

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Adaptability or versatility

If sign language recognition and translation capabilities are added to communicate with disabled passengers, then communication accessibility is improved, but device complexity increases

Engineering Contradiction:
Improvecommunication accessibilityVSAvoidsystem structure
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements a multi-functional communication system that can handle multiple communication modes (text, speech, sign language recognition) through a single integrated AI model. This allows the system to adapt to different passenger needs (mute, deaf, or both) without requiring separate specialized systems for each disability type

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The AI model serves as an intermediary that handles the complexity of sign language recognition and translation, shielding the rest of the system from this complexity. The camera captures raw video data and the AI model processes it into meaningful communication data, isolating the complexity management to a specific component

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If cloud-based AI model is used to translate sign language movements, then translation accuracy is improved, but response time may be increased due to network communication

Engineering Contradiction:
Improvetranslation accuracyVSAvoidresponse time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent pre-loads and caches the AI model in the local system before it is needed. When the elevator becomes trapped and sign language recognition is required, the system can immediately process video data without waiting for model loading or initialization, significantly reducing the perceived response time while maintaining cloud-based accuracy

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS20250333268A1Generative artificial intelligence system for passengers
Publication Date: 2025.10.30 OTIS ELEVATOR CO
  • US20250333268A1 patent drawing
  • US20250333268A1 patent drawing
  • US20250333268A1 patent drawing

AI summary

An elevator system is provided. The elevator system includes an elevator car including a camera, a view screen and a communication device. In an event a passenger who is mute and deaf is trapped in the elevator car, communications via the communication device are initiated, sign language movements expressed by the passenger are observed by the camera whereupon the sign language movements are translated into messages for an operator and a sign language to which the sign language movements are associated is identified and responses from the operator are displayed to the passenger on the view screen.