Email Archive Access via Permission Segmentation
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Solution Overview
Problem
Current communication systems fail to effectively provide users with relevant, related information while composing emails, as access to organization-wide archives is often limited due to volume or access restrictions, and existing technologies do not efficiently identify and display pertinent archived communications in real-time.
Innovation Solution
A system that uses the content of a user's email to infer and display relevant information from an archive, including emails, blogs, news articles, and other sources, by modifying security permissions to grant temporary access to restricted content, and provides this information in real-time or on a schedule, using a search engine to identify and fetch related communications.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If access to organization-wide archives is restricted due to volume or access restrictions, then system security and manageability are improved, but user access to relevant information deteriorates
Solution Approach 1:
The patent segments the archive access system into multiple components: a search engine that indexes archive content, a permission management system that tracks user access rights, and a communication system that notifies users of relevant archived communications. This segmentation allows the system to maintain security restrictions while enabling targeted access to relevant information without requiring users to manually search through the entire archive.
Solution Approach 2:
The patent introduces an intermediary system that acts as a mediator between users and the restricted archive. The search engine serves as an intermediary by searching the archive on behalf of users and returning only relevant results. The notification system acts as another intermediary by automatically identifying and communicating relevant archived communications to users, thus bridging the gap between security restrictions and information accessibility.
2Loss of information
If the system searches and displays archived communications in real-time as users compose emails, then user awareness of relevant information is improved, but system processing time and computational resources worsen
Solution Approach 1:
The patent applies preliminary action by having the search engine pre-index and organize archive content before users need to search. The system prepares search indexes and metadata structures in advance, so when a user composes an email, the system can quickly query pre-processed data rather than searching raw archive contents in real-time. This reduces the computational burden during user composition activities.
Solution Approach 2:
The notification system implements periodic action by sending notifications to users at scheduled intervals or based on specific triggers (such as when a user composes an email). Rather than continuously monitoring and displaying all archived communications, the system periodically identifies and presents relevant information, reducing processing requirements while maintaining user awareness of pertinent content.
3Loss of information
If the system provides comprehensive access to archived communications, then information completeness is improved, but system complexity and access control management worsen
Solution Approach 1:
The patent implements self-service by enabling users to search for and access archived communications that are relevant to their current work, within their permission boundaries. The search engine allows users to independently query the archive using keywords from their email composition, and the notification system automatically identifies and presents relevant archived communications without requiring manual intervention from administrators. This reduces the complexity of access control management while maintaining information completeness.
Data Source
AI summary
Among other things, from content of a communication composed by a user, a strategy is inferred for selecting target information related to the content. The strategy is used to select target information from a body of target information. And information about the selected target information is reported to the user.