Email Content Analysis for Social Network Integration

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Solution Overview

Problem

Existing communication systems do not effectively facilitate the integration of email content into social networks, limiting the ability to initiate social interactions based on email content.

Innovation Solution

A method and system that analyzes email content to determine its appropriateness for incorporation into social systems, presenting users with options to automatically create entries in suitable social systems, such as instant messaging, forums, blogs, or social networking sites, allowing seamless sharing and interaction.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If email content is manually transferred to social networks, then social interaction can be initiated, but user time and effort are consumed

Engineering Contradiction:
Improveease of sharing email contentVSAvoidtime required for manual content transfer
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary analysis of email content during the composition phase, identifying suitable social networks and preparation options before the user finishes writing. This advance preparation eliminates the need for manual content transfer later, as the system has already determined compatibility and readiness for sharing.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system automatically analyzes email content, determines suitability for social networks, identifies appropriate networks, and prepares sharing options without requiring user intervention. The email client itself performs the analysis and presentation of options, making the system self-servicing rather than requiring manual user action for each step.

Inventive Principle:
Principle #25Self-service

2Adaptability or versatility

If email content is automatically posted to multiple social networks, then social interaction opportunities increase, but system complexity increases

Engineering Contradiction:
Improveability to share across multiple platformsVSAvoidcomplexity of content analysis and routing system
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system segments the content analysis into distinct functional modules: text analysis component, social network compatibility assessment component, option generation component, and user interface presentation component. Each module handles a specific aspect of the overall process, making the complex system manageable and maintainable while still providing comprehensive multi-platform sharing capabilities.

Inventive Principle:
Principle #1Segmentation

3Adaptability or versatility

If all email content is made available for social sharing, then user choice is maximized, but inappropriate content may be shared

Engineering Contradiction:
Improveflexibility in content sharing optionsVSAvoidrisk of sharing inappropriate content
Core Design Contradiction:
Adaptability or versatilityVSObject-affected harmful factors

Solution Approach 1:

The system incorporates feedback mechanisms where the analysis of email content provides information about suitability for different social networks, and this feedback is presented to the user as guided options. The system continuously monitors content characteristics and adjusts the presented sharing options based on this feedback, ensuring appropriate content is directed to appropriate platforms while maintaining user flexibility.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS10701022B2Initiating social interaction based on E-mail content
Publication Date: 2020.06.30 SERVICENOW INC
  • US10701022B2 patent drawing
  • US10701022B2 patent drawing
  • US10701022B2 patent drawing

AI summary

Arrangements described herein relate to initiating social interaction based on e-mail content. Information associated with an e-mail being composed by a user can be analyzed to determine whether content of the e-mail is appropriate for incorporation into at least one social system. Responsive to determining that the content of the e-mail is appropriate for incorporation into at least one social system, a first option to enter the content of the e-mail in a first social system and a second option to enter the content of the e-mail in a second social system can be presented to the user. Responsive to the user selecting to enter the content of the e-mail in the first social system, a first entry in the first social system can be automatically created. The first entry can include the content of the e-mail composed by the user.