Email Content Segmentation for Accuracy and Security
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Solution Overview
Problem
Existing techniques for suppressing erroneous email sending are inadequate, as they do not completely prevent recipients from receiving incomplete or incorrect email content.
Innovation Solution
An information processing apparatus and system that generates a document from the email content, creates access information, and sends a secondary email with partial content, allowing users to access the document only when they enter valid access information, ensuring complete content is displayed only upon correct access.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If e-mail content is sent directly to the addressee, then the sending operation is simple and fast, but the content may be incomplete or incorrect when displayed on the addressee side
Solution Approach 1:
The system segments the e-mail content into two parts: a summary portion included in the transmitted e-mail, and the complete content stored as a web page document. The addressee receives the summary via traditional e-mail while the full content is accessed through a web link, dividing the content delivery into multiple components to ensure accuracy while maintaining simplicity.
Solution Approach 2:
A web server acts as an intermediary between the e-mail system and the addressee's display device. The complete e-mail content is published as a web page on the server, and the addressee accesses it through a web browser using a generated URL, introducing a mediator that ensures accurate content delivery without complicating the original e-mail sending process.
2Loss of information
If the complete content is included in the e-mail, then the addressee receives all information, but the e-mail size increases and transmission efficiency decreases
Solution Approach 1:
The system extracts the complete e-mail content from the traditional e-mail format and publishes it as a separate web page document on a web server. Only a summary or link to the content is included in the e-mail transmission, removing the bulk content from the e-mail itself while ensuring complete information is still accessible to the addressee.
Solution Approach 2:
The content delivery transitions from a single-dimensional e-mail attachment or body to a two-dimensional approach combining e-mail (for notification and summary) with web page access (for complete content). This dimensional shift reduces e-mail size while maintaining content completeness through the additional web access dimension.
3Reliability
If access control is implemented for the document, then content security is improved, but the access procedure becomes more complex
Solution Approach 1:
Access control credentials (authentication information) are generated and included in the e-mail transmission in advance. The addressee receives the necessary login credentials along with the e-mail, allowing them to access the protected web page without needing to contact the sender or go through additional authentication steps, performing the security setup beforehand to maintain convenience.
Data Source
AI summary
An information processing apparatus includes a processor configured to receive a first e-mail, generate a document including content in a body of the first e-mail, generate address information for accessing the document, send a second e-mail to an e-mail address designated as an addressee of the first e-mail, the second e-mail including the address information and only a portion of the content in the body of the first e-mail, and in a case where an address indicated by the address information is accessed by a user of the addressee, display the document on a display of the addressee user.