Email Correction Message Mechanism for Missing Recipients
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Solution Overview
Problem
The widespread use of email services leads to errors when sending messages, particularly when intended recipients are missed or addressed incorrectly, resulting in loss of valuable information, especially in business applications.
Innovation Solution
A method for exchanging messages that involves sending an original message and a correction message to ensure all intended recipients receive the correct information, with the correction message including the original and missing recipients, and optionally displaying differences in visual modes to facilitate identification.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a correction message is sent to add missing receivers, then the completeness of message delivery is improved, but the complexity of message management increases
Solution Approach 1:
The patent introduces a correction message as an intermediary mechanism between the original message and the missing receivers. The correction message serves as a mediator that carries the necessary information to update the original message's receiver list without requiring direct modification of the original message or manual intervention from receivers.
Solution Approach 2:
The system performs preliminary action by sending the correction message before the original receivers reply to the original message. This ensures that when receivers automatically reply to the original message, the correction has already been propagated, preventing the propagation error described in the background.
2Loss of information
If original receivers are notified of missing receivers, then information completeness is improved, but the risk of error propagation increases
Solution Approach 1:
The correction message mechanism implements feedback by notifying original receivers about the missing receivers through a structured message format. This feedback loop allows receivers to be aware of the complete intended audience without manually forwarding the original message, thereby reducing error propagation.
3Measurement precision
If manual forwarding to missing receivers is performed, then delivery accuracy is improved, but time consumption increases
Solution Approach 1:
The system enables self-service by automatically generating and sending correction messages without requiring manual intervention from the sender. The correction message system autonomously identifies missing receivers and propagates the correction, eliminating the time-consuming manual forwarding process while maintaining delivery accuracy.
Data Source
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AI summary
A solution is proposed for exchanging messages (such as e-mails) among a plurality of data processing entities, such as client computers. A corresponding method starts with the step of sending (403-412) an original message from a sender entity to a set of original receiver entities; the original message includes an original information content and an indication of the original receiver entities. The method continues by sending (415-424) a correction message from the sender entity at least partially to the original receiver entities and completely to a set of missing receiver entities being missing in the Original message; the correction message includes the original information content and an indication of the original receiver entities and the missing receiver entities. The original message for each original receiver entity is then corrected (427-496) according to the correction message.