Email Failure Message Categorization via ISP-Specific Rules
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Solution Overview
Problem
Current technologies lack effective methods for categorizing and managing failure messages from email messages, leading to inefficiencies in identifying invalid email addresses and addressing delivery issues.
Innovation Solution
A system and method that utilize a set of rules to classify failure messages into specific types, with each Internet Service Provider (ISP) having its own set of rules, allowing for determination of failure types and subsequent actions such as invalidating email addresses based on these classifications.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If failure messages are not categorized, then the system is simple, but the ability to identify invalid email addresses and address delivery issues is poor
Solution Approach 1:
The patent segments failure messages into distinct categories (hard bounce, soft bounce, spam trap, etc.) based on specific criteria and patterns. This segmentation allows the system to precisely identify invalid email addresses by matching failure messages against predefined categories, thereby improving identification accuracy without requiring overly complex processing logic.
Solution Approach 2:
The patent changes the parameter of failure message processing from unstructured text to structured categorized data. By transforming failure messages into standardized categories with specific parameters (failure type, reason, action required), the system achieves better identification accuracy while maintaining manageable complexity through consistent parameter structures.
2Measurement precision
If multiple rules are created to categorize failure messages, then the categorization precision improves, but the rule management complexity increases
Solution Approach 1:
The patent segments the rule set into modular categories, where each rule corresponds to a specific failure type or pattern. This modular segmentation allows for precise categorization while making rule management more manageable, as rules can be independently created, modified, or removed without affecting the entire system.
Solution Approach 2:
The patent standardizes rule parameters using consistent formats and criteria for categorizing failure messages. By establishing uniform parameters for matching and classification, the system achieves high categorization precision while reducing rule management complexity through parameter consistency and reusability.
3Adaptability or versatility
If failure messages are categorized by ISP-specific rules, then the adaptability to different ISPs improves, but the system complexity increases
Solution Approach 1:
The patent segments the rule system into ISP-specific modules, where each ISP can have its own customized rule set tailored to its specific failure message formats and categories. This segmentation enables high adaptability to different ISPs while managing complexity by isolating ISP-specific logic into separate, manageable modules.
Solution Approach 2:
The patent creates a universal framework that can accommodate multiple ISP-specific rule sets. The core categorization engine serves multiple functions by supporting both generic and ISP-specific rules, allowing the system to adapt to different ISPs without requiring complete redesign for each provider.
4Productivity
If automated actions are performed based on failure types, then the productivity of email list management improves, but the risk of incorrect actions increases
Solution Approach 1:
The patent uses standardized failure type parameters as the basis for automated actions. By transforming diverse failure messages into consistent parameterized categories, the system can reliably map specific parameter values to appropriate actions, improving both productivity and accuracy of automated email list management.
Data Source
AI summary
Techniques for classifying failure messages received from email messages that are sent are provided. A plurality of rules are created that are used to classify a plurality of failure types for email messages. Email messages are sent to an email address associated with an Internet service provider. When an email message fails, a failure message is determined. A rule that applies to the failure message is then determined and based on the rule, a failure type associated with the rule is determined. Once a failure type is determined, an action may be performed based on the failure type. For example, the email address associated with the email message may be marked as invalid.