Email Header Correction via Recipient Self-Service
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Solution Overview
Problem
When an email sender enters an erroneous email address for an intended recipient, existing solutions lead to increased data transmission overhead and a tedious correction process, especially when sending to a group, as recipients with incorrect addresses may receive duplicate emails or fail to reach the intended recipient upon attempting to reply.
Innovation Solution
A computer-implemented method and system that allows recipients to correct erroneous email headers, updating both the sender and other recipients with the corrected header, eliminating the need for resending the email to all original recipients and enabling seamless integration of corrections within email clients.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the e-mail sender sends a copy of the original e-mail to all original intended recipients including the erroneously addressed recipient, then the corrected e-mail reaches all recipients, but data transmission overhead increases and recipients receive duplicate emails
Solution Approach 1:
The patent extracts only the corrected header information from the full e-mail content and transmits just this correction to the erroneously addressed recipient. This allows the recipient to update their address book without receiving duplicate email bodies, significantly reducing data transmission overhead while maintaining delivery accuracy.
Solution Approach 2:
The patent creates a modified copy of the e-mail header with the corrected address information and transmits this copy to the erroneously addressed recipient. This copy contains only the necessary correction data rather than the full e-mail content, enabling efficient updates without redundant transmissions.
2Loss of energy
If the e-mail sender sends a copy of the original e-mail only to the erroneously addressed recipient, then data transmission overhead is reduced, but recipients with correct addresses cannot reply to all recipients including the corrected recipient
Solution Approach 1:
The patent implements a feedback mechanism where the erroneously addressed recipient receives correction information about their correct address. This feedback enables them to update their address book, which in turn allows them to successfully reply to all recipients including themselves in future communications, maintaining ease of operation while reducing transmission overhead.
Solution Approach 2:
The erroneously addressed recipient uses the correction information to self-correct their address book entry. This self-service approach allows them to independently resolve the address error without requiring the sender to resend corrected emails to all recipients, maintaining reply functionality while reducing overall data transmission.
3Reliability
If the e-mail sender manually corrects and resends the e-mail to each recipient individually, then delivery accuracy is improved, but the correction process becomes tedious and time-consuming
Solution Approach 1:
The patent enables the erroneously addressed recipient to self-correct their address by receiving correction information in their inbox. This self-service mechanism eliminates the need for the sender to manually identify and contact each recipient individually, significantly reducing correction process time while maintaining delivery accuracy.
Solution Approach 2:
The patent performs preliminary action by automatically identifying the erroneously addressed recipient and preparing correction information before the sender needs to manually intervene. This preliminary processing of correction data reduces the time and effort required for manual correction procedures.
Data Source
AI summary
A computer implemented method, system, and computer usable program code for correcting a received electronic mail having an erroneous header. Responsive to a recipient receiving an e-mail indicating the erroneous header, the recipient corrects the erroneous header to form a corrected header. Responsive to the recipient correcting the erroneous header to form the corrected header, a received e-mail is updated for other recipients and a sender of the received e-mail with the corrected header.