Email Ingestion Server with Dynamic Parsing Modules
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Solution Overview
Problem
Email-based systems face challenges in consistently processing and interpreting emails with varying structured and unstructured formats, leading to inefficiencies and operational failures due to difficulties in ingestion and extraction of email content, which limits their reliability and accuracy in routing workflows.
Innovation Solution
An ingestion server and system that determine the content type of an email as structured or unstructured, identify and apply appropriate parsing and mapper modules to process and route the email content, enabling the definition of intelligent workflows and accurate message routing, thereby enhancing email processing and reducing deployment times and errors.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If email-based systems use varying structured and unstructured formats for flexibility, then content flexibility is improved, but processing consistency and reliability deteriorate
Solution Approach 1:
The system segments email processing into distinct phases: reception, format identification, parsing module selection, and content extraction. By dividing the processing workflow into discrete stages with dedicated modules for structured and unstructured content, the system maintains reliability while handling format flexibility.
Solution Approach 2:
The patent introduces intermediary parsing modules that act as mediators between the email content and the workflow routing system. These modules translate various email formats into a standardized internal representation, enabling consistent processing regardless of the original format while preserving the ability to handle diverse content types.
2Device complexity
If systems attempt to process all email formats using generic methods, then device complexity is reduced, but measurement precision and content extraction accuracy deteriorate
Solution Approach 1:
The system applies local quality by selecting specific parsing modules based on the identified email format and content type. Instead of using a single generic processing method, the system tailors the processing approach to the specific characteristics of each email, applying appropriate extraction techniques locally to each content segment.
Solution Approach 2:
The patent changes processing parameters dynamically based on email format detection. The system adjusts parsing strategies, extraction methods, and routing rules according to the identified content type, transforming the processing approach from static to adaptive while maintaining manageable system complexity through parameterized configurations.
3Manufacturing precision
If manual configuration and code changes are required for new email types, then processing accuracy is maintained, but productivity and deployment speed deteriorate
Solution Approach 1:
The system implements self-service capabilities that automatically detect new email formats, register them in the configuration database, and select appropriate parsing modules without requiring manual code changes. The system serves itself by dynamically adapting to new formats through automated registration and configuration, maintaining accuracy while accelerating deployment.
Solution Approach 2:
The patent transforms the configuration system from static to dynamic, allowing email formats and parsing rules to be registered and activated at runtime without system restarts or code recompilation. This dynamic configuration approach enables rapid adaptation to new email types while preserving processing accuracy through validated rule sets.
Data Source
AI summary
An ingestion server is provided for processing emails and providing intelligent workflows. The ingestion server includes a processor and a memory. The processor is configured to receive an electronic mail message containing a set of email content and to determine a content type. The content type is one of structured content and unstructured content. The processor is configured to identify a parsing module from a plurality of parsing modules to process the set of email content. The processor is configured to apply the identified parsing module to the set of email content to obtain a set of parsed email content. The processor is configured to apply a mapper module to the set of parsed email content to obtain a routing path. The processor is also configured to define an intelligent workflow based on the routing path. The processor is also configured to submit the work item using the intelligent workflow.