Email Delivery Backup via Physical Document Generation

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Solution Overview

Problem

Current email systems lack reliable mechanisms for confirming delivery and reading of electronic messages, unlike postal mail, which offers tracking and tracing features.

Innovation Solution

An email delivery system that includes a physical document backup, where if an email is not delivered or opened, a physical document is generated and sent to the recipient's physical address, ensuring delivery confirmation and using metadata within the email for instructions on generating and sending this document.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If email delivery is used without physical backup, then device complexity is reduced, but reliability of delivery confirmation deteriorates

Engineering Contradiction:
Improvedelivery confirmation reliabilityVSAvoiddelivery system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system performs preliminary action by generating and preparing a physical document backup before the email delivery is complete. The physical document is prepared in advance with all necessary information and delivery instructions, so that if email delivery fails, the physical document is already ready to be sent immediately to the recipient's physical address, ensuring continuous delivery confirmation without requiring complex real-time monitoring systems.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system creates a copy of the email delivery information in physical form. The physical document serves as a copy of the electronic email delivery record, containing similar information about the message content, recipient details, and delivery status. This physical copy provides an alternative delivery confirmation mechanism that does not require complex electronic tracking systems.

Inventive Principle:
Principle #26Copying

2Reliability

If physical document backup is implemented, then reliability of delivery confirmation is improved, but loss of time increases

Engineering Contradiction:
Improvedelivery confirmation reliabilityVSAvoiddelivery time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The physical document is prepared in advance before email delivery is attempted, so that when delivery failure occurs, the document is already ready for immediate sending. This eliminates the need to wait for document preparation time after failure detection, reducing the overall time loss associated with implementing physical backup.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The physical document is created as a copy of the email delivery information, allowing parallel processing of both electronic and physical delivery attempts simultaneously. Since the physical document is prepared in advance based on the same information, it does not require additional time to gather information after email delivery fails, thus minimizing time loss while maintaining reliability.

Inventive Principle:
Principle #26Copying

3Measurement precision

If email tracking is implemented, then measurement precision of delivery status is improved, but device complexity increases

Engineering Contradiction:
Improvedelivery status tracking precisionVSAvoidtracking system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system uses a physical document as a copy of delivery information rather than implementing complex electronic tracking mechanisms. The physical document contains printed information about delivery status, recipient details, and message content, providing sufficient measurement precision without requiring sophisticated tracking systems, servers, or monitoring infrastructure.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system employs a simple physical document that can be easily generated and discarded, rather than maintaining complex electronic tracking records. The physical document serves its purpose of providing delivery confirmation and can be sent immediately without requiring persistent storage or complex data management systems, reducing overall system complexity while maintaining adequate measurement precision.

Inventive Principle:
Principle #27Cheap short-living objects (Disposable)

Data Source

PatentUS8615554B1Electronic mail delivery physical delivery backup
Publication Date: 2013.12.24 UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
  • US8615554B1 patent drawing
  • US8615554B1 patent drawing
  • US8615554B1 patent drawing

AI summary

An electronic communication such as electronic mail (email) may be sent to a recipient through a network and may be monitored for delivery success. The email may contain information regarding generation and delivery of a physical document to the recipient. If the email is not delivered to the recipient's electronic address or is not opened by the recipient, a physical document may be generated and delivered to the recipient's physical address.