Email Recipient Determination via Content Keyword Matching
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Solution Overview
Problem
In business environments, identifying the correct email recipients for specific topics is challenging, leading to inefficient communication, network congestion, and wasted server capacity due to emails being sent to inappropriate or excessive recipients.
Innovation Solution
A computer-implemented method and system for automatic, content-based email recipient determination, using a sender application plugin to compare email content with a database of keywords correlated with email addresses, presenting relevant addresses for selection, and updating the database based on recipient feedback to enhance accuracy and reduce incorrect traffic.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If manual recipient identification is used, then users have flexibility in choosing recipients, but time is wasted searching for the correct person and emails are sent to incorrect recipients
Solution Approach 1:
The system automatically determines email recipients by analyzing email content and matching it with a database of keywords and recipient profiles, eliminating the need for manual recipient identification and enabling self-service recipient suggestion
Solution Approach 2:
The manual mechanical process of searching for and identifying recipients is replaced with an automated computer-based system that uses content analysis, keyword matching, and database queries to suggest recipients
2Reliability
If emails are sent to large distribution lists, then coverage is increased, but server capacity is wasted and network congestion occurs
Solution Approach 1:
Instead of sending emails to all possible recipients or large distribution lists, the system performs partial action by suggesting only the most relevant recipients based on content analysis, thereby avoiding excessive email distribution while maintaining adequate coverage
Solution Approach 2:
The system uses feedback from past email interactions, recipient responses, and content analysis to continuously improve recipient suggestions, ensuring that emails are directed to the most appropriate recipients and reducing wasted server capacity
3Measurement precision
If automated recipient suggestion is implemented, then recipient accuracy is improved, but system complexity increases
Solution Approach 1:
The email client system performs multiple functions including content analysis, keyword matching, database querying, and recipient suggestion within a single integrated platform, avoiding the need for separate complex systems
Data Source
AI summary
A computer implemented method for automatic, content based potential e-mail recipient determination, the method comprises the steps of comparing, by a sender, application plugin, the content of an e-mail being written by a user with keywords listed in as entries in a database, wherein the keywords are correlated with at least one e-mail address; and presenting, if at least part of the content of the e-mail matches with at least one keyword in the database, the e-mail address associated with the at least one keyword for selection as e-mail recipient to the user. An according system for automatic, content based potential e-mail recipient determination is disclosed.