Email Reconciliation Agent for Archive Delivery Confirmation
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Solution Overview
Problem
Current email systems fail to guarantee end-to-end delivery and archiving of messages, leading to data loss and significant costs for businesses due to the asynchronous nature of email delivery and the inability to confirm successful receipt and storage of messages in archives, which is critical for regulatory compliance.
Innovation Solution
Implementing a reconciliation and remediation process that categorizes messages into generations based on latency and delivery confirmation queries, with retry mechanisms and remediation techniques to ensure message availability and storage in archives, utilizing a server-based e-mail system with journaling and reconciliation agents to confirm message archiving.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If asynchronous email delivery is used, then message transmission flexibility is improved, but delivery confirmation reliability deteriorates
Solution Approach 1:
The patent implements a feedback mechanism where the archive system sends delivery status notifications back to the sending system. The reconciliation agent receives and processes these feedback messages to determine whether messages were successfully archived, thereby resolving the reliability issue while maintaining asynchronous operation.
Solution Approach 2:
The patent introduces a reconciliation agent as an intermediary component that mediates between the sending email system and the archive system. This agent tracks message delivery status and performs remediation actions, serving as a bridge that enables reliable delivery confirmation without disrupting the asynchronous email flow.
2Reliability
If redundant backups are maintained, then data security is improved, but storage cost deteriorates
Solution Approach 1:
The archive system performs self-verification by automatically checking delivery status and notifying the sending system of archiving success or failure. This eliminates the need for the sending system to maintain redundant backups for verification purposes, as the archive system itself confirms successful storage.
Solution Approach 2:
The patent uses selective copying where only messages that fail archiving confirmation are retained in the sending system's queue. Successful messages are discarded from the sending system after confirmation, reducing storage requirements while maintaining data security through the archive's confirmed copies.
3Reliability
If message archiving is made mandatory, then compliance reliability is improved, but system complexity deteriorates
Solution Approach 1:
The patent extracts the compliance verification function into a separate reconciliation agent that operates independently from the core email and archiving systems. This agent handles all compliance-related tracking and confirmation tasks, allowing the main systems to remain simple while ensuring mandatory archiving compliance.
4Reliability
If delivery confirmation queries are implemented, then archiving reliability is improved, but communication overhead deteriorates
Solution Approach 1:
The reconciliation agent implements periodic polling of the archive system for delivery status updates, rather than requiring immediate confirmation for each message. This periodic approach reduces communication overhead by batching status checks while maintaining reliable tracking of message archiving status.
Data Source
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AI summary
Techniques for reconciliation and remediation of messages sent by a server for storage in an archive are described. Some techniques may comprise receiving a message to be reconciled corresponding to a message sent by a server to be stored in an archive. The received message may be categorized for reconciliation, and a delivery confirmation query may be issued to the archive according to categorization of the message for reconciliation. Based on the response to the delivery confirmation query, it can be determined with certainty whether the message sent to the archive for storage is indeed stored at the archive. Other embodiments are described and claimed.