Email Security System Detecting Multi-Stage Scams

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Solution Overview

Problem

Current email security systems face challenges in effectively detecting and mitigating multi-stage email scam attacks, as they often rely on simple blocking mechanisms rather than engaging attackers to obtain additional information, which limits their ability to adapt to evolving threats and provide comprehensive threat intelligence.

Innovation Solution

An email-security system that analyzes emails using rule-based analysis, heuristic analysis, machine-learning models, and natural language processing to classify scam emails into specific classes, then engages attackers by sending lure emails to provoke additional information, such as bank account details or phone numbers, which are used for remedial actions like blocking subsequent attacks and reporting to authorities.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Device complexity

If simple blocking mechanisms are used to detect scam emails, then device complexity is reduced, but detection precision and ability to harvest attacker information deteriorates

Engineering Contradiction:
Improvesystem complexityVSAvoiddetection precision
Core Design Contradiction:
Device complexityVSMeasurement precision

Solution Approach 1:

The system segments the detection process into multiple stages: initial blocking stage using simple rules, and information harvesting stage using advanced analysis. This allows the system to maintain simplicity for basic blocking while incorporating complexity only where needed for enhanced detection and attacker engagement.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system dynamically adjusts its detection strategies based on the threat level and type of scam email detected. For known scam patterns, simple blocking is applied; for sophisticated multi-stage attacks, the system engages attackers through lure emails and collects additional information, adapting the response based on the attacker's behavior.

Inventive Principle:
Principle #15Dynamics

2Measurement precision

If advanced analysis methods are used to detect and engage attackers, then detection precision and information harvesting capability are improved, but device complexity increases

Engineering Contradiction:
Improvedetection precisionVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system performs preliminary analysis using rule-based and heuristic methods before engaging in complex information harvesting operations. This preliminary filtering ensures that only suspicious emails worthy of advanced analysis are processed, reducing the overall complexity burden while maintaining high detection precision for sophisticated threats.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system uses feedback from attacker responses to lure emails to refine future detection strategies. By analyzing how attackers respond to engagement attempts, the system automatically updates its detection models and rules, improving precision without requiring manual reconfiguration of complex detection parameters.

Inventive Principle:
Principle #23Feedback

3Object-affected harmful factors

If email security systems block all suspicious emails, then loss of harmful factors is reduced, but loss of information about attackers increases

Engineering Contradiction:
Improveharmful factors blockedVSAvoidattacker information
Core Design Contradiction:
Object-affected harmful factorsVSLoss of information

Solution Approach 1:

The system converts the harmful attacker responses into beneficial information sources. By sending lure emails that prompt attackers to reveal additional information, the system transforms what would normally be purely harmful communications into valuable intelligence sources for improving detection accuracy and disrupting attacker operations.

Inventive Principle:
Principle #22Blessing in disguise (Convert harm into benefit)

Solution Approach 2:

The system acts as an intermediary between blocking harmful content and harvesting attacker information. It selectively engages with suspicious emails through controlled interaction, extracting useful information while maintaining the blocking function for actual malicious content, thus resolving the contradiction between harm prevention and information gathering.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS20230171213A1Detecting and mitigating multi-stage email threats
Publication Date: 2023.06.01 CISCO TECHNOLOGY INC
  • US20230171213A1 patent drawing
  • US20230171213A1 patent drawing
  • US20230171213A1 patent drawing

AI summary

Techniques for an email-security system to detect multi-stage email scam attacks, and engage an attacker to obtain additional information. The system may analyze emails for users and identify scam emails by analyzing metadata of the emails. The system may then classify the scam emails into particular classes from among a group of scam-email classes. The system may then engage the attacker that sent the scam email. In some instances, the scam emails may be multi-stage attacks, and the system may automatically engage the attacker to move to the next stage of the scam attack. For instance, the system may send a lure email that is responsive to the particular scam class to prompt or provoke the attacker to send more sensitive information, such as a phone number, a bank account, etc. The system may then harvest this sensitive information of the attacker, and use that information for various remedial actions.