Email Thread GUI with Participant Icons and Color Coding

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Solution Overview

Problem

Managing email threads is time-consuming as users must scroll through multiple messages to understand the context and content, especially in lengthy threads involving multiple participants with unknown roles or companies.

Innovation Solution

A graphical user interface (GUI) is provided that visually represents individuals and message flow within an email thread using icons, allowing users to interact and quickly access relevant content by parsing email file contents to determine senders, recipients, and message relationships.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If users scroll through multiple messages to understand email thread context, then they can access complete information, but the time and effort required increases significantly

Engineering Contradiction:
Improveemail thread context understandingVSAvoidtime to navigate email thread
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent transforms the traditional linear scrollable email thread into a two-dimensional graphical map where messages are positioned spatially based on their relationships. This dimensional transformation allows users to perceive the entire email thread structure at once rather than sequentially, resolving the contradiction between complete information access and time consumption.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Solution Approach 2:

The patent introduces an intermediary graphical representation layer between the raw email data and the user. This intermediary map visually encodes relationships (sender-receiver, message flow, participation patterns) that would otherwise require reading through all messages to understand, thus providing complete context information without the time cost of sequential reading.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If email threads involve multiple participants from unknown companies or roles, then communication complexity increases, but user ability to understand participant relationships deteriorates

Engineering Contradiction:
Improvehandling multi-participant email threadsVSAvoidparticipant role and company identification
Core Design Contradiction:
Adaptability or versatilityVSDifficulty of detecting and measuring

Solution Approach 1:

The patent uses color coding to represent different companies or organizations that participants belong to. By visually encoding company affiliation through color, users can immediately distinguish between participants from different organizations without needing to read through message content or remember participant details, thus resolving the difficulty of detecting participant relationships in complex multi-company threads.

Inventive Principle:
Principle #32Color changes

3Device complexity

If traditional email interfaces are used, then system simplicity is maintained, but ease of operation for complex threads deteriorates

Engineering Contradiction:
Improveemail interface structureVSAvoidnavigation of email threads
Core Design Contradiction:
Device complexityVSEase of operation

Solution Approach 1:

The patent segments the email thread into distinct visual elements representing different messages, participants, and relationships. Instead of presenting a continuous stream of text that requires sequential processing, the interface divides the information into discrete, interactable graphical components that can be perceived and navigated more efficiently, improving ease of operation without significantly increasing perceived complexity.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11121998B2Graphical user interface for email file content
Publication Date: 2021.09.14 CITRIX SYSTEMS INC
  • US11121998B2 patent drawing
  • US11121998B2 patent drawing
  • US11121998B2 patent drawing

AI summary

One disclosed method involves parsing contents of an email file to determine a first individual who sent a first email communication represented in the file and a second individual who received the first email communication, presenting, by a display screen, a graphical user interface including a graphical representation of at least the first email communication, the graphical representation including a first icon representing the first individual, a second icon representing the second individual, and a third icon representing the first email communication, determining a selection of an icon from among at least the first icon, the second icon, and the third icon, determining that at least a first portion of the contents has a first relationship with the selected icon, and presenting an indication on the display screen corresponding to the first portion.