Content Management Server for Email Validation and Formatting

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Solution Overview

Problem

In conventional cloud-based systems, generating and distributing custom emails with dynamic content for multiple user segments is cumbersome, requiring manual input and processing resources from communication servers, which diverts resources from complex data analysis and feedback analysis.

Innovation Solution

A system where a content management server validates and formats data into digestible content objects, allowing for automated generation and distribution of custom emails across user segments without manual encoding, freeing communication servers to focus on complex tasks.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If manual input and processing is used for email generation, then customization and dynamic content are achieved, but labor intensity and processing burden on communication servers increase

Engineering Contradiction:
Improveemail customizationVSAvoidmanual labor
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system performs preliminary actions by pre-defining email templates, content structures, and validation rules in the content management system. This allows automated generation and validation of email content without manual intervention during the actual email creation process, reducing labor while maintaining customization through template selection and parameter configuration.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The content management system enables self-service by automatically validating email content against defined rules, generating properly formatted emails from templates, and managing content libraries. The system serves itself by handling validation, formatting, and generation tasks without requiring manual encoding or processing by communication servers.

Inventive Principle:
Principle #25Self-service

2Adaptability or versatility

If communication servers process email generation manually, then dynamic content is delivered, but resources are diverted from complex data analysis tasks

Engineering Contradiction:
Improvedynamic content deliveryVSAvoiddata analysis capacity
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The system segments the email generation process into distinct functions: template management and content validation are handled by the content management system, while the communication server focuses solely on distribution. This segmentation allows dynamic content delivery to be maintained through template parameters while freeing communication server resources for data analysis tasks.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The content management system acts as an intermediary between the user and the communication server. It handles the complex tasks of content validation, template processing, and email generation, allowing the communication server to receive pre-validated content objects and focus on its core function of distributing emails while maintaining dynamic content capabilities.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If automated validation and content object generation is implemented, then processing efficiency improves, but system complexity increases

Engineering Contradiction:
Improveemail generation efficiencyVSAvoidsystem architecture
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The content management system provides multi-functionality by combining template management, content validation, email generation, and content library management into a single system. This universal approach handles multiple tasks that would otherwise require separate systems, improving efficiency while consolidating complexity into one manageable component rather than distributing it across multiple systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10861032B2Data validation and digestible content object generation
Publication Date: 2020.12.08 SALESFORCE INC
  • US10861032B2 patent drawing
  • US10861032B2 patent drawing
  • US10861032B2 patent drawing

AI summary

A server may be utilized as a content management server for receiving, validating, and formatting an object for use by a second server. The server may receive a selection of a digital communication message type, receive a set of content data corresponding to the selected message type and an indication of one or more target segments. Based on the selected communication message type, the server may validate the data. If the data is validated, then the server generates a communication message content payload object. The communication message content payload object is formatted based on the requirements of the second server, such that the second server may efficiently process the objects for distribution of communication messages using the data of the object. The second server may generate and transmit previews of messages to the first server, for review and approval by an authorized user.