Embedded Service Interface Feedback Without Screen Switching
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Solution Overview
Problem
Existing information interaction methods require users to switch between service interfaces and manually input feedback, leading to inefficiencies and increased operational complexity.
Innovation Solution
A method and apparatus that allows for displaying first and second service data on a single interface, enabling feedback information to be received and processed directly on the first interface, thereby updating the second interface without the need for users to switch or manually input feedback.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users switch between service interfaces to input feedback, then feedback can be provided for the second service, but the number of user operations increases and information transmission efficiency decreases
Solution Approach 1:
The patent merges the first service interface and second service interface into a unified interface structure. The first service interface embeds the second service interface, allowing users to access and interact with both services within a single interface context. This eliminates the need to switch between separate interfaces, reducing operational complexity while maintaining feedback transmission accuracy through direct data passing within the unified interface framework.
2Reliability
If users manually input feedback information on the second service interface, then feedback can be recorded, but the number of user operations increases and time is consumed
Solution Approach 1:
The system implements automatic feedback transmission where the first service interface automatically passes feedback data to the second service interface without requiring manual copying or re-entry. The embedded structure enables automatic data binding and transmission, reducing user operations from multiple manual steps to a single feedback input action, thereby improving information transmission efficiency while maintaining data accuracy.
3Adaptability or versatility
If separate service interfaces are used for first and second services, then service functionality is maintained, but interface switching is required and operational efficiency decreases
Solution Approach 1:
The patent applies a nested interface structure where the second service interface is embedded within the first service interface. This nested arrangement allows both service functionalities to coexist simultaneously within the same interface space. Users can access the second service's feedback capabilities directly from the first service interface without exiting or switching to a separate interface, thereby eliminating interface switching time while preserving both service functionalities.
Data Source
AI summary
An information interaction method is provided, including: displaying first service data in a first display region of a first service interface; displaying second service data in a second display region of the first service interface, wherein the second service data is data related to a second service and displayed in a second service interface; and updating, in response to receiving first feedback information with respect to the second service data displayed in the second display area via the first service interface, updating the second service interface based on the first feedback information received via the first service interface.