Emergency Alert Routing With Secure Multi-Channel Data Delivery
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Solution Overview
Problem
Existing emergency communication protocols rely on manual and fragmented channels, leading to delays and miscommunication during critical moments, necessitating a need for computerized protocols that enhance coordination, efficiency, and data privacy.
Innovation Solution
A system and method utilizing a computer processor to extract and transmit data items based on determined communication modes, ensuring secure and efficient emergency communication protocols, including a GUI for administrators to manage exchange types.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual communication procedures are used during emergencies, then data privacy may be maintained through human control, but communication delays and miscommunication occur
Solution Approach 1:
The patent replaces manual mechanical communication procedures with an automated computerized system that extracts data from source documents, determines appropriate communication modes, and transmits information through multiple channels simultaneously. This substitution eliminates human reaction delays and manual processing errors while maintaining data accuracy through systematic extraction and verification protocols.
Solution Approach 2:
The system performs preliminary actions by pre-configuring communication templates, pre-establishing multiple communication channels, and pre-processing data extraction rules before emergencies occur. When an emergency situation arises, the system can immediately execute pre-prepared communication sequences without requiring real-time human decision-making for each communication step, thus reducing response time while maintaining reliability.
2Productivity
If fragmented communication channels are used, then data privacy can be maintained through selective sharing, but coordination efficiency deteriorates
Solution Approach 1:
The patent implements a universal communication system that can simultaneously operate across multiple communication channels (email, SMS, push notifications, etc.) with a single data extraction and distribution engine. This multi-functional system ensures consistent information delivery across all channels while maintaining the ability to selectively control what information is shared with whom, thus improving coordination efficiency without sacrificing communication consistency or privacy.
Solution Approach 2:
The system merges multiple fragmented communication channels into a unified communication framework that centrally manages data extraction, mode determination, and distribution. This consolidation ensures that all communication channels receive consistent, validated information from a single source, improving coordination efficiency and reliability while maintaining selective privacy controls through centralized authorization.
3Loss of time
If computerized protocols are implemented, then communication speed and coordination improve, but system complexity increases
Solution Approach 1:
The patent segments the computerized communication system into distinct functional modules: a data extraction module that pulls information from source documents, a mode determination module that selects appropriate communication channels, and a transmission module that distributes information. This segmentation reduces overall system complexity by making each component independent and manageable, while still achieving fast automated communication across multiple channels simultaneously.
4Reliability
If multiple communication modes are determined and used, then communication reliability improves, but data transmission complexity increases
Solution Approach 1:
The patent introduces an intermediary mode determination module that acts as a mediator between the data extraction system and multiple communication channels. This intermediary automatically selects appropriate communication modes based on predefined criteria and recipient characteristics, simplifying the overall system architecture by centralizing the decision-making logic for mode selection and reducing the complexity individual components must handle while maintaining reliable information delivery across multiple channels.
Data Source
AI summary
A system and method may provide network communication protocols for handling emergencies while keeping private information secure. Some embodiments may include using a computer processor of a computerized sever to extract data items to be exchanged based first information items, where the first information items are received from a sender computing device; determining a mode of communication based on second information items—where the second information items describe destination computing devices; and transmitting the extracted data items to destination computing devices device based on the determined mode of communication. In some embodiments, some of the information items may describe or may be associated with a third entity or device, which may be a device separate from the sender computer and from the server.