Emergency Call Location Database Intermediary
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Traditional communication networks face challenges in accurately identifying the physical location of a communication device originating an emergency call, especially in mobile or VoIP environments, leading to difficulties in providing timely and effective emergency services due to resistance in sharing call back information between service providers.
Innovation Solution
A system and method that utilize a location database to maintain and provide the physical location of a communication device, allowing emergency service answering systems to access this information while concealing it from the terminating network, using a key to request and retrieve the call back number and location from an ALI database, and employing a communication device stability module to determine and update the location status of mobile devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If telecommunication networks associate telephone numbers with telecommunication devices or registered users rather than physical locations, then network flexibility and user mobility are improved, but the ability to accurately identify the physical location of an originating call deteriorates
Solution Approach 1:
The patent introduces a location database as an intermediary component that maintains the mapping between telephone numbers and physical locations. When an emergency call is made, the system queries this database using the caller's telephone number to retrieve their current physical location, thus resolving the contradiction between network flexibility and location accuracy by decoupling the routing mechanism from direct location association.
2Reliability
If call back information is shared between telecommunication service providers, then emergency service response effectiveness is improved, but customer information privacy and competitive concerns deteriorate
Solution Approach 1:
The patent extracts the location information from the call back number itself and stores it separately in a location database. The emergency service system only receives the call back number for identification purposes, while location details are retrieved independently from the database, thus enabling emergency response effectiveness without exposing sensitive customer information to unnecessary parties.
Solution Approach 2:
The location database serves as a trusted intermediary that enables information sharing for emergency services while maintaining privacy controls. The database releases location information only when triggered by an emergency call event, acting as a mediator between the need for information sharing and the need to protect customer privacy.
3Object-affected harmful factors
If a key system is used to retrieve call back number and location from ALI database, then information security and privacy protection are improved, but system complexity increases
Solution Approach 1:
The patent implements preliminary action by pre-establishing the location database with all necessary location mappings before emergency calls occur. The database is pre-configured with the ability to retrieve information using call back numbers, so that during an actual emergency, the system can quickly access information without complex real-time processing or multiple security verification layers.
Data Source
AI summary
Various systems and methods for servicing emergency calls are disclosed. One such method includes providing a location database that includes physical location information about a communication device. This location information can be accessed either directly or indirectly by an emergency service answering system, while concealing the information from a network responsible for terminating the call.