Emergency Call Data Exchange for Accurate Cross-Network Location
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Emergency service providers often receive inaccurate or incomplete location information during emergency calls, especially from landline phones, as modern device-based hybrid locations are not universally available, hindering efficient emergency response.
Innovation Solution
An emergency response data platform (ERDP) that integrates with both mobile and landline systems to receive and convert emergency call data into standardized formats, including device-based hybrid locations and additional emergency information, and transmits this data to emergency service providers through a web server and graphical user interface.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If traditional location methods (cell tower triangulation) are used for emergency calls, then compatibility with all devices is maintained, but location accuracy deteriorates
Solution Approach 1:
The patent introduces an emergency response data platform as an intermediary system that receives emergency call data from multiple sources (mobile devices with GPS, landline phones, wireless carriers) and converts them into a standardized format. This mediator enables accurate location data from modern devices while maintaining compatibility with traditional systems that use cell tower triangulation, thus resolving the contradiction between accuracy and compatibility
Solution Approach 2:
The system changes the parameter of data format from proprietary or device-specific formats to a standardized emergency response data format. This standardization allows location data from diverse sources (GPS coordinates from mobile devices, triangulation data from cell towers, verbal descriptions) to be uniformly processed, improving both accuracy and compatibility simultaneously
2Measurement precision
If device-based hybrid locations are used for emergency calls, then location accuracy is improved, but availability worsens due to landline phone limitations
Solution Approach 1:
The emergency response data platform is designed with multi-functionality to handle various types of emergency call data sources. It can process GPS data from mobile devices, triangulation data from cell towers, and even manually entered locations from landline calls. This universal processing capability ensures that accurate location data is made available regardless of the calling device type, resolving the contradiction between accuracy improvement and availability
3Adaptability or versatility
If emergency service providers upgrade to next generation technologies (NG911, cloud-based CAD), then system interoperability is improved, but adoption rate worsens due to funding and infrastructure variations
Solution Approach 1:
The emergency response data platform serves as an intermediary layer between legacy emergency call systems and next-generation emergency response technologies. It receives data from traditional systems and converts it into formats compatible with NG911 and cloud-based CAD systems. This intermediary approach enables interoperability without requiring all providers to simultaneously upgrade their entire infrastructure, thus improving adaptability while maintaining practical adoption rates
Solution Approach 2:
The system performs preliminary data conversion and standardization before data reaches the emergency service provider's core system. By pre-processing emergency call data into standardized formats, the platform enables providers to integrate with next-generation technologies at their own pace, as the heavy lifting of format conversion is already done, reducing the barrier to adoption
Data Source
AI summary
Disclosed herein is an emergency response data platform (ERDP) that facilitates data exchange between various data sources and various data recipients. The ERDP may establish communication links with each of the various data sources and recipients and leverage these communication links to function as emergency data exchange between the data sources and/or recipients, for example, between different Public Safety Answering Points.