Emergency Call Location Indicators for Cross-Jurisdiction Dispatch
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Solution Overview
Problem
Emergency networks face challenges in coordinating across jurisdictions due to varying communication technologies and sources, leading to difficulties in accurately locating callers and managing emergency responses.
Innovation Solution
An emergency data manager system that provides jurisdictional and regional map views with location indicators, using geofences and buffer zones to integrate and filter emergency data from diverse sources, enabling precise location determination and streamlined emergency response.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If emergency networks receive communications from multiple non-homogeneous sources using varying communication technologies, then the system can handle diverse emergency communications, but the complexity of coordinating across jurisdictions and accurately locating callers increases
Solution Approach 1:
The patent introduces a centralized emergency data manager as an intermediary system that receives, standardizes, and processes emergency communications from multiple non-homogeneous sources. This mediator converts diverse communication formats into a unified structure, enabling coordinated response across jurisdictions without requiring direct integration between all emergency networks. The system acts as a bridge that simplifies multi-source coordination while maintaining adaptability.
Solution Approach 2:
The emergency data manager is designed as a universal platform capable of handling multiple types of emergency communications (voice calls, text messages, data transmissions) from various sources (landline telephones, wireless devices, VoIP systems) through a single standardized interface. This multi-functional system eliminates the need for separate processing systems for each communication type, reducing coordination complexity while maintaining versatility.
2Measurement precision
If traditional PSTN telephones are used at fixed locations, then determining caller and location is straightforward, but the system cannot accommodate mobile and evolving communication technologies
Solution Approach 1:
The system transitions from static location determination (fixed PSTN telephone locations) to dynamic location tracking that follows mobile devices. The emergency data manager continuously receives and processes location data from mobile devices, updating caller position information in real-time. This dynamic approach maintains measurement precision for mobile callers while adapting to evolving communication technologies.
Solution Approach 2:
The system performs preliminary location determination and data collection before emergency responses are dispatched. By pre-acquiring and standardizing location information from various communication sources, the system prepares accurate caller location data in advance, enabling rapid response without compromising accuracy when emergencies occur.
3Ease of operation
If emergency networks operate independently within jurisdictional boundaries, then each network can manage its own resources, but regional coordination and resource allocation become inefficient
Solution Approach 1:
The system maintains segmentation by allowing individual emergency networks to continue managing their own operations and resources independently. Each jurisdictional network retains control over its local emergency responses while the centralized emergency data manager provides regional coordination. This segmentation preserves operational simplicity for local networks while enabling efficient regional resource allocation through centralized data sharing and coordination.
Data Source
AI summary
Systems and methods include providing emergency call status with location indicator attributes. Providing emergency call status includes providing an emergency response applications to PSAPs. Providing emergency call status includes displaying a jurisdictional view of at least one of the PSAPs. Providing emergency call status includes receiving a location of a mobile device or communications device, in response to an emergency call/session made by the communications device. Providing emergency call status includes determining that the location of the communications device is within a jurisdiction of the at least one of the PSAPs. Providing emergency call status includes displaying, on an interactive map, a location indicator corresponding to the location of the communications device. Providing emergency call status includes applying different colors to the location indicator to denote a status of the emergency session.


