Emergency Communication System Group-Specific Directives
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Solution Overview
Problem
Current emergency communication systems fail to provide follow-up emergency directives tailored to specific groups of users and do not differentiate among user groups for varying emergency conditions, leaving recipients uncertain about their actions during emergencies.
Innovation Solution
An emergency communication system that uses a digital data communications network to send push notifications with electronically actuatable links to landing web pages displaying group-specific emergency directives, allowing users to access tailored instructions based on their group affiliation and the nature of the emergency.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If general emergency notifications are sent to all users, then broad public awareness is achieved, but specific group needs and tailored directives are not addressed
Solution Approach 1:
The system segments the general user population into specific groups (e.g., employees, contractors, visitors, disabled persons) and sends tailored emergency directives to each group based on their specific needs and roles during emergencies
Solution Approach 2:
Different parts of the notification system provide different information quality - general users receive basic alerts while specific groups receive customized directives with detailed instructions relevant to their situation and capabilities
2Reliability
If follow-up emergency directives are provided for all user groups, then response effectiveness is enhanced, but system complexity increases
Solution Approach 1:
The system performs preliminary actions by pre-categorizing users into groups and pre-preparing group-specific emergency directives before emergencies occur, so that during an emergency, the system can quickly distribute appropriate information without complex real-time decision-making
Solution Approach 2:
The system introduces an intermediary classification layer that automatically routes notifications to appropriate user groups based on their profiles, simplifying the overall system architecture by handling complexity through automated intermediary processes rather than direct complex decision-making
3Loss of information
If emergency notifications differentiate among user groups, then targeted information delivery is achieved, but notification system complexity increases
Solution Approach 1:
The notification system achieves multi-functionality by handling both general emergency alerts and group-specific tailored directives through a single unified platform, eliminating the need for separate notification systems for different user groups
Data Source
AI summary
An emergency communication system and method are disclosed. Pre-arranged lists of specific groups of public users and contact information, a plurality of possible emergency conditions defining a push notification for an effective emergency response, and a plurality of landing web pages with group-specific displays of emergency directives tailored to one of the specific groups are stored. Each push notification includes an electronically actuatable link. A control module selects a pre-arranged list upon an occurrence of one of the possible emergency conditions, and a dispatch module dispatches the push notification corresponding to the possible emergency condition to the specific groups in the selected pre-arranged list. A secure emergency directive website serves a landing web page in response to the electronically actuatable link as triggered by the specific groups of public users and enables the public users to navigate to the group-specific displays of emergency directives tailored to those specific groups.