Emergency Transport Dispatch System for Infectious Disease Patient Routing
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Solution Overview
Problem
Existing emergency transport dispatch systems do not adequately address the need to identify and dispatch drivers capable of handling patients who may be infected with infectious diseases when using vehicles not specifically designed for emergency transport.
Innovation Solution
An emergency transport dispatch system that includes a patient terminal for triage result acquisition and transmission, a dispatch management apparatus for disease identification and driver candidate extraction, and a dispatch terminal for requesting transport, ensuring drivers with the shortest travel time and appropriate training for infectious diseases are selected.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If a driver with the shortest travel time is selected for emergency transport, then the response speed is improved, but the capability to handle infectious disease patients may be compromised
Solution Approach 1:
The driver selection process is segmented into multiple independent filtering stages: first filtering by travel time to ensure rapid response, then filtering by disease identification results to identify infectious disease cases, and finally filtering by driver capability registration to select drivers with appropriate infectious disease handling qualifications. This segmentation allows both speed and reliability requirements to be satisfied through sequential application of different selection criteria.
Solution Approach 2:
Drivers perform preliminary registration of their capabilities and qualifications in advance, including whether they can handle infectious disease patients. This preliminary action stores capability information that can be quickly retrieved during emergency dispatch, eliminating the need for real-time assessment and enabling rapid selection of appropriately qualified drivers without compromising response speed.
2Reliability
If driver capability verification for infectious diseases is implemented, then the safety for infectious disease patients is improved, but the system complexity increases
Solution Approach 1:
The capability verification function is extracted from the main dispatch flow and implemented as a separate, pre-configured filtering mechanism. The dispatch management apparatus retrieves previously registered driver capability information and applies it as a simple filter condition, rather than implementing complex real-time verification procedures. This extraction reduces system complexity while maintaining safety requirements.
Solution Approach 2:
Drivers self-verify and register their own capabilities regarding infectious disease handling in advance. This self-service approach eliminates the need for the system to implement complex verification mechanisms, as drivers provide their own capability information during registration. The system simply retrieves and applies this pre-provided information during dispatch decisions.
3Measurement precision
If disease identification is performed based on triage results, then the accuracy of driver selection is improved, but the time required for dispatch increases
Solution Approach 1:
The system performs partial disease identification by focusing only on identifying whether the patient has an infectious disease, rather than conducting a complete diagnostic workup. This partial action provides sufficient information for driver selection (infectious vs. non-infectious) without requiring time-consuming comprehensive medical evaluation, thus balancing accuracy with speed.
Data Source
AI summary
An emergency transport dispatch system 10, in which a patient terminal operated by a patient or a person related to the patient, a dispatch terminal operated by a driver of a vehicle that transports the patient, a medical staff terminal operated by a medical worker, and a dispatch management apparatus configured to manage dispatch of vehicles are connected via a communication line to dispatch a vehicle that is not designed specifically for emergency transport for the purpose of emergency transport of the patient.