Emergency Resource Dispatch via Dynamic Location Tracking
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Solution Overview
Problem
Current security systems, relying on CCTV cameras and blue light units, face challenges in effectively and quickly responding to emergencies due to the overwhelming number of cameras and human fatigue, leading to delayed responses and inefficient monitoring.
Innovation Solution
A personal security system that utilizes a smartphone to transmit location data and activate the Computer-Aided Dispatch System (CADS), which determines the Best Available Resources (BAR) by querying a dynamic resource database, focusing security resources like CCTV cameras and blue light units on the incident location in real-time.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Area of stationary object
If multiple CCTV cameras are deployed to monitor large areas, then coverage area increases, but system complexity and cost increase
Solution Approach 1:
The system divides the large monitored area into multiple zones, each assigned to specific CCTV cameras. The computer system segments the overall surveillance task into manageable portions by geographically distributing camera coverage areas, allowing efficient monitoring of extensive regions without requiring centralized control of all cameras simultaneously.
Solution Approach 2:
The system introduces a geographical dimension to camera deployment and control by mapping camera locations and fields of view onto a digital map interface. This spatial dimensioning allows operators to visually select and control cameras based on geographic location rather than managing them as a flat list, reducing cognitive complexity while maintaining comprehensive coverage.
2Area of stationary object
If more CCTV cameras are installed, then monitoring coverage improves, but cost increases
Solution Approach 1:
The computer system performs multiple functions: it displays a digital map of the monitored area, manages camera selection, controls camera pan/tilt/zoom operations, and interfaces with blue light units. This multi-functional approach consolidates what would otherwise require separate systems into a single platform, reducing overall system cost while maintaining comprehensive monitoring coverage.
3Reliability
If human operators manually monitor all CCTV cameras, then real-time detection improves, but human fatigue reduces effectiveness
Solution Approach 1:
The system enables self-service operation where blue light units automatically detect incidents and trigger alerts without requiring continuous human monitoring of all cameras. The computer system automatically receives alerts, displays them on the digital map, and can autonomously control cameras to focus on incident locations based on alert data, reducing the need for constant human attention while maintaining reliable real-time detection.
4Reliability
If security personnel are deployed to monitor each camera, then response quality improves, but operational cost increases
Solution Approach 1:
The computer system acts as an intermediary between CCTV cameras and blue light units, and between operators and incident locations. It automatically processes alerts from blue light units, determines optimal camera selections based on geographic location and field of view data, and controls camera operations without requiring manual intervention for each incident. This automated intermediary function maintains high response quality while eliminating the need for multiple security personnel.
Data Source
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AI summary
A personal security system for use with a personal communication device is disclosed that is capable of sending position information regarding the location of the device to a remote computer-aided dispatch system. The computer-aided dispatch system is coupled to a plurality of security resources within a defined geographic area, and includes a dynamic resource database that includes security resource location information regarding each of a plurality of security resources; and a processing unit for receiving triggering event location data from the personal communication device and for identifying, responsive to the triggering event location data, at least one security resource that is proximate the triggering event.