Emergency Response App Integrating Location Tracking and Communication

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Solution Overview

Problem

Existing emergency response systems at facilities face challenges in coordinating communication and location tracking of employees during emergencies, making it difficult for Emergency Response Teams (ERTs) to execute coordinated responses and ensure employee safety.

Innovation Solution

A computer-implemented system using mobile applications that integrates with APIs, geolocation services, and employee management systems to provide real-time communication, location tracking, and collaboration tools for ERT members, allowing them to pinpoint employee locations and coordinate responses effectively.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If traditional communication methods are used during emergencies, then employees can be alerted to potential emergencies, but ERT members face difficulty communicating with each other to execute coordinated responses

Engineering Contradiction:
Improvecommunication effectivenessVSAvoidcommunication system complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent combines multiple communication functions (ERT member-to-member communication, ERT member-to-employee communication, location tracking, and emergency response coordination) into a single integrated mobile application platform. This merging eliminates the need for separate communication devices and protocols, allowing all stakeholders to interact through one unified system that reduces information loss while maintaining manageable complexity.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The mobile application serves multiple functions simultaneously: it acts as a communication tool for ERT members, a location tracking system, an emergency alert mechanism for employees, and a coordination platform for response activities. This multi-functionality ensures comprehensive communication coverage without requiring multiple specialized systems, thereby reducing information loss across different communication needs.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If employees are scattered across multiple physical locations within a facility, then company operations are flexible, but it becomes difficult for employees to locate distressed employees and contact them

Engineering Contradiction:
Improveemployee location flexibilityVSAvoidemployee location tracking
Core Design Contradiction:
Adaptability or versatilityVSDifficulty of detecting and measuring

Solution Approach 1:

The patent replaces physical presence and manual location tracking with electronic geolocation services and mobile device-based tracking systems. The system automatically determines employee locations using GPS, Wi-Fi positioning, or cellular triangulation, and displays this information on digital floor plans within the application. This substitution enables continuous, real-time location monitoring of scattered employees without requiring physical surveillance or manual reporting.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The mobile application serves as an intermediary between employees at different physical locations, providing a digital platform that connects dispersed workers. The application's floor plan visualization and location tracking features act as a mediator that bridges the physical separation, allowing employees to easily locate and contact colleagues regardless of their physical distance or movement within the facility.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If employees need to communicate their location and safety status in real-time, then emergency response coordination improves, but the system requires sophisticated tracking and communication capabilities

Engineering Contradiction:
Improveemergency response efficiencyVSAvoidtracking and communication system complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system enables employees to automatically report their location and safety status through the mobile application without requiring complex manual input. The application uses device sensors, geolocation services, and automated status detection to self-update employee information in real-time. This self-service capability allows continuous tracking and communication of employee status while minimizing the complexity of user interaction and system requirements.

Inventive Principle:
Principle #25Self-service

4Speed

If ERT members need to know each other's status and coordinate responses quickly, then emergency response speed improves, but the system requires real-time information sharing capabilities

Engineering Contradiction:
Improveemergency response speedVSAvoidERT member status information
Core Design Contradiction:
SpeedVSLoss of information

Solution Approach 1:

The mobile application implements real-time feedback mechanisms that continuously update ERT members on each other's status, location, and activities during emergency responses. The system provides instant notifications when ERT members check in, report status changes, or move to different locations. This continuous feedback loop ensures all ERT members have current information about their teammates, enabling rapid coordination while preventing information loss through automated status synchronization.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS10375557B2System and method for coordinating an emergency response at a facility
Publication Date: 2019.08.06 SALESFORCE INC
  • US10375557B2 patent drawing
  • US10375557B2 patent drawing
  • US10375557B2 patent drawing

AI summary

Systems and methods are provided in which an application at each user device monitors locations of user devices. A location of a first user device within a facility and identification information associated with a user who is associated with the first user device can be determined and a floorplan can be generated and then caused to displayed via a user interface of a second user device. The floorplan includes an icon that represents the location of the first user device.