Automatic Emergency Response System Using Location-Based Alerting
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Solution Overview
Problem
Conventional emergency call systems rely on human operators, which can introduce errors and delays in responding to emergency situations, as they require manual intervention and processing before emergency responders are notified.
Innovation Solution
A system that automatically provides emergency information to responders using a server-based architecture with modules for call monitoring, location determination, responder selection, notification generation, and alerting, allowing for immediate and error-free response without human intervention.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If human operators manually process emergency calls, then they can gather and verify information, but errors and delays are introduced in the response process
Solution Approach 1:
The system enables automatic self-service processing of emergency calls by extracting information directly from call data records and location databases without human intervention. The automated system queries subscriber information databases and location information databases to retrieve and transmit emergency data, eliminating manual information gathering while maintaining accuracy through systematic data retrieval processes.
Solution Approach 2:
The patent replaces the mechanical human operator system with an automated electronic information processing system. The manual processes of listening to calls, querying databases, and transmitting information are substituted by automated modules that extract data from call records, query databases programmatically, and transmit information electronically, thereby eliminating human error and acceleration response time.
2Productivity
If manual intervention is used to process emergency calls, then information can be verified and contextualized, but the process becomes slower and more complex
Solution Approach 1:
The system divides the emergency call processing into distinct functional modules: an information extraction module that retrieves data from call records, a location determination module that queries location databases, and a transmission module that sends information to responders. This segmentation allows each module to perform its specific function efficiently without the complexity of manual coordination, thereby increasing productivity while managing system complexity through modular design.
Solution Approach 2:
The system performs preliminary actions by pre-establishing databases containing subscriber information and location data before emergencies occur. During an emergency call, the automated system simply queries these pre-prepared databases and transmits the retrieved information, eliminating the need for real-time manual information gathering and verification. This preliminary preparation significantly speeds up response time without requiring complex real-time processing.
Data Source
AI summary
Systems and methods to automatically provide emergency information to emergency responders operate responsive to an incoming emergency call being placed to an emergency call center. Based on geographical information associated with an emergency call, a determined set of emergency responders is alerted and/or notified as soon as possible, e.g. before the call is answered and/or before the call is completed.