Emergency Response Protocol System for Pre-Dispatch Incident Data
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Solution Overview
Problem
Field responders often lack timely access to critical incident information, which can hinder their ability to respond effectively to emergencies.
Innovation Solution
The system and method for emergency response protocols provide incident data, including pre-alerts, to field responders before, during, or after their formal dispatch, using notification criteria to determine the appropriate responders and communication channels.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If incident data is transmitted to field responders through traditional emergency communication channels, then field responders can receive information, but the transmission time is delayed and situational awareness is reduced
Solution Approach 1:
The system performs preliminary actions by transmitting incident data to field responders before formal dispatch occurs. The emergency management system identifies incidents and proactively pushes data to responders' devices in advance, allowing them to prepare and arrive with appropriate equipment and knowledge, thereby reducing response time and improving situational awareness.
Solution Approach 2:
The patent introduces an intermediary emergency management system that sits between the incident source and field responders. This system receives incident data, processes it, and distributes it through multiple channels (push notifications, web portals, mobile apps) to responders, enabling faster and more reliable information delivery compared to traditional direct communication channels.
2Loss of information
If the system transmits incident data to all field responders, then comprehensive awareness is achieved, but communication complexity and data management burden increase
Solution Approach 1:
The system segments the field responder population into different groups based on incident type, location, and response role. Notification criteria are configured to target specific segments (e.g., fire responders for fire incidents, medical responders for medical emergencies), ensuring comprehensive coverage of relevant responders while avoiding unnecessary communications to unrelated personnel, thus reducing overall system complexity.
Solution Approach 2:
The system dynamically changes notification parameters based on incident characteristics. Notification criteria include adjustable parameters such as incident type, geographic location, responder specialty, and urgency level. By modifying these parameters according to the specific incident, the system optimizes which responders receive which information, achieving comprehensive awareness without uniform complexity across all communications.
3Reliability
If pre-alert notifications are sent to field responders before dispatch, then responder preparedness improves, but risk of false alarms and unnecessary mobilization increases
Solution Approach 1:
The system applies preliminary anti-action by implementing notification criteria and filtering mechanisms before sending pre-alerts. The emergency management system evaluates incident data against configured criteria (incident type, severity, location, responder availability) to determine whether a pre-notification is warranted. This preliminary filtering prevents false alarms by ensuring only validated, significant incidents trigger pre-alerts to field responders.
Solution Approach 2:
The system incorporates feedback mechanisms where field responders can acknowledge or report on received pre-alert notifications. The emergency management system monitors response status and can adjust future notification behavior based on this feedback. If false alarms occur, the system learns from the feedback and refines its notification criteria to reduce unnecessary mobilizations while maintaining effective preparedness alerts.
Data Source
AI summary
Systems and methods for implementing emergency response protocols and providing incident data to field responders are provided herein. In one example, a method for providing incident data to one or more field responders includes receiving notification criteria associated with a field response provider and receiving incident data regarding an incident. The method also includes determining, based on the notification criteria and the incident data, at least one target field responder to receive the incident data and transmitting the incident data to a graphical user interface executed on a computing device associated with an emergency communication center (ECC), wherein the ECC controls dispatch of field responders to incidents. The method further may include transmitting the incident data to the at least one target field responder prior to the at least one target field responder being dispatched to the incident by the ECC.