Enhanced Calling System Using Intermediary Mediator for Dynamic Content Sharing
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Solution Overview
Problem
Current communication technologies limit the customization and enhancement of voice calls, restricting users to basic content and tools during calls, which can lead to less engaging and less efficient communication experiences.
Innovation Solution
A method and system that allow users to enhance voice calls by selecting and sharing content, tools, and features within the call interface, including pictures, videos, audio, and contextual information, using user devices and a server-based content database to provide personalized and dynamic enhancements during calls.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If basic communication protocols are used for voice calls, then call compatibility and reliability are maintained, but communication efficiency and user engagement are limited
Solution Approach 1:
The system performs preliminary actions by establishing data connectivity and exchanging capability information between devices before the voice call is initiated. This allows the calling device to determine available enhanced features in advance and prepare appropriate content and tools, enabling seamless integration of enhancements during the call without disrupting call setup
Solution Approach 2:
The patent introduces an intermediary mechanism where the calling device acts as a mediator to determine call capabilities, select appropriate enhancements, and manage content sharing between the called device and any conference participants. This intermediary layer coordinates the complex interactions of multiple devices and features while maintaining compatibility with standard voice call protocols
2Adaptability or versatility
If multiple devices and features are integrated into voice calls, then communication versatility and user engagement are enhanced, but system complexity increases
Solution Approach 1:
The system segments the call enhancement functionality into distinct modules: capability determination, content selection, data transmission, and feature management. Each module handles a specific aspect of the enhancement process, allowing the complex system to be managed through separate, well-defined functions that can operate independently but coordinate through standardized interfaces
Solution Approach 2:
The calling device is designed with universal functionality to handle multiple roles: it can determine capabilities of different device types, manage one-on-one calls, initiate conference calls with multiple participants, and coordinate content sharing across various data formats. This multi-functional design consolidates what would otherwise require multiple specialized systems into a single versatile platform
3Productivity
If data sharing during calls is enabled, then information exchange efficiency is improved, but network bandwidth consumption increases
Solution Approach 1:
The system implements partial action by selectively enabling data sharing only for specific content types and duration periods during the call. The calling device can choose to share particular images, videos, or documents rather than continuously transmitting all available data, and can adjust the intensity of data sharing based on call context and participant needs, thereby optimizing bandwidth usage while maintaining information exchange efficiency
Data Source
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AI summary
Systems and methods described herein may present one or more enhanced communication features during a call. A destination identifier for a communication sent by a first device may be detected, the destination identifier being an identifier associated with a second device. A source identifier for the communication sent by the first device may be detected, the source identifier being an identifier associated with the first device. A first connection between the first device and a server device may be established, the server device comprising a database of call-enhancing elements. A second connection between the second device and the server device may be established. A direct connection between the first device and the second device may be established. By at least one of the first connection, the second connection, and the direct connection, at least one call-enhancing element may be shared with the first device and the second device, the at least one call-enhancing element being associated with at least one of the source identifier and the destination identifier.