Enterprise Alert Distribution via Emergency Alert System

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Solution Overview

Problem

Existing methods for disseminating urgent enterprise-related information, such as plant closures or school closures, often result in significant delays due to reliance on radio and TV broadcasts or telephone calls, which may not reach employees promptly or reliably, especially when they are en route to work.

Innovation Solution

The Emergency Alert System (EAS) is utilized to deliver enterprise-related alerts quickly and securely, allowing for automatic, semi-automatic, or manual generation and distribution of messages to affected parties, including employees and secondary impact groups, via wireless networks, ensuring timely notification even when recipients are en route.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If radio and TV broadcasts are used to deliver enterprise alerts, then the information can reach employees, but significant delays occur because broadcasters do not interrupt regular programming

Engineering Contradiction:
Improvedelivery reliabilityVSAvoiddelivery delay
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent introduces an intermediary system that interfaces with both the EAS and employee mobile devices. This intermediary translates enterprise alerts into EAS-compatible format, injects them into the EAS infrastructure, and receives responses, thereby mediating between the enterprise notification system and employee devices without requiring direct connection to broadcasters

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary actions by pre-configuring mobile devices with EAS reception capabilities and enterprise-specific identification codes before emergencies occur. When an alert is generated, the system immediately translates and injects it into the EAS infrastructure, eliminating the need to wait for scheduled broadcast slots

Inventive Principle:
Principle #10Preliminary action

2Ease of operation

If telephone distribution is used to contact employees, then direct communication is possible, but the process is time-consuming and inefficient due to manual calling chains

Engineering Contradiction:
Improvecommunication easeVSAvoidnotification time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system enables self-service notification by automatically distributing alerts to all employee devices simultaneously through the EAS infrastructure. Each mobile device autonomously receives and displays the alert without requiring manual intervention from managers or intermediaries to place individual calls

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The notification system segments the employee population into groups based on enterprise identification codes and distributes alerts simultaneously to multiple devices. This segmentation allows parallel notification delivery rather than sequential calling, dramatically reducing total notification time

Inventive Principle:
Principle #1Segmentation

3Quantity of substance

If traditional broadcast methods are used, then information can be disseminated widely, but employees en route to work may not receive notifications promptly

Engineering Contradiction:
Improvecoverage reachVSAvoidnotification timing
Core Design Contradiction:
Quantity of substanceVSLoss of time

Solution Approach 1:

The patent transitions from traditional one-dimensional broadcast media (radio/TV) to multi-dimensional mobile device notification. Mobile devices provide spatial dimensionality by reaching employees regardless of location, and temporal dimensionality by delivering immediate notifications without broadcast scheduling constraints

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Data Source

PatentUS8521710B2Distribution of enterprise related alerts via the emergency alert system
Publication Date: 2013.08.27 CINGULAR WIRELESS II LLC
  • US8521710B2 patent drawing
  • US8521710B2 patent drawing
  • US8521710B2 patent drawing

AI summary

Enterprise related alert messages are distributed via the Emergency Alert System (EAS). The enterprise community (e.g., a company, a business, or a firm, a school, a corporation, a department of transportation, a law enforcement agency, commuter service, or the like) is provide the ability to distribute enterprise related information via the EAS. Enterprise related alerts can be generated automatically, semi-automatically, and/or manually. Enterprise related alerts can be used to notify TV and radio broadcasters.