Enterprise Maturity Assessment System with Layered Segmentation

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Solution Overview

Problem

Existing enterprise operations maturity assessment frameworks are inefficient, lack comprehensive and integrated coverage of all three layers of enterprise operations, and are not adept at addressing the Business 4.0 landscape or measuring cognitive maturity.

Innovation Solution

A processor-implemented method and system that dynamically assesses the maturity of enterprise operations by selecting industry types, enterprise operations, and personas, populating performance evaluators, computing maturity scores, and providing recommended solutions to improve maturity levels.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If existing enterprise operations maturity assessment frameworks are used, then basic output reports comprising overall process health are provided, but they lack comprehensive and integrated coverage of all three layers of enterprise operations and are complex and time-consuming

Engineering Contradiction:
Improvematurity assessment coverageVSAvoidassessment framework complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The assessment framework is segmented into three distinct layers: IT Infrastructure operations (Data Centre, Network, Workspace), IT Applications operations (SAP Operations), and Business process operations (Finance and Accounting). Each layer is assessed independently with layer-specific metrics and evaluators, then integrated to provide comprehensive enterprise-wide maturity assessment. This segmentation reduces complexity by breaking down the overwhelming holistic assessment into manageable modular components.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system provides a universal assessment framework that can evaluate all three enterprise operation layers simultaneously through a single integrated platform. The framework uses common evaluation methodologies and data collection mechanisms across all layers, enabling comprehensive coverage of IT Infrastructure, IT Applications, and Business processes through one multi-functional system rather than separate assessment tools for each layer.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If existing enterprise operations maturity assessment frameworks are used, then standard assessment approach with static questionnaire is provided, but they do not allow for simulating what if scenarios and measuring the impact of solutions on overall maturity and potential improvement in metric performance

Engineering Contradiction:
Improvescenario simulation capabilityVSAvoidassessment process efficiency
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The system transitions from static questionnaires to dynamic scenario simulation capabilities. Users can create and execute 'what-if' scenarios that dynamically model the impact of proposed solutions on maturity scores and metric performance. The framework adapts assessments in real-time based on simulated changes, allowing organizations to evaluate multiple potential improvement paths and measure their projected impact before implementation.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system performs preliminary simulation and impact analysis before actual implementation of improvement initiatives. By modeling scenarios in advance, organizations can predict the effectiveness of potential solutions, identify the most impactful interventions, and plan improvements more efficiently. This preliminary action prevents wasted resources on ineffective solutions and accelerates the improvement process.

Inventive Principle:
Principle #10Preliminary action

3Loss of information

If existing enterprise operations maturity assessment frameworks are used, then basic output reports are provided, but they do not offer enhanced functionalities such as simulating what if scenarios or providing target state based contextualized transformation solutions

Engineering Contradiction:
Improveinformation completenessVSAvoidsystem functionality
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system incorporates multiple feedback mechanisms that provide comprehensive information at each stage of the assessment process. Performance evaluators collect data from all three layers, generate maturity scores with detailed breakdowns, and provide feedback on gap analysis between current and target states. The system continuously refines assessments based on simulated scenario outcomes, delivering rich information including recommended solutions, projected improvements, and prioritized action plans that guide transformation initiatives.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS20250117718A1Methods and systems for optimizing performance of enterprise operations using maturity assesment
Publication Date: 2025.04.10 TATA CONSULTANCY SERVICES LTD
  • US20250117718A1 patent drawing
  • US20250117718A1 patent drawing
  • US20250117718A1 patent drawing

AI summary

The disclosure relates generally to methods and systems for optimizing performance of enterprise operations using maturity assessment. Existing enterprise operations maturity assessment frameworks are inefficient and lack comprehensive and integrated coverage of all three layers of the enterprise operations. The present disclosure computes or assesses a maturity score of the enterprise operation on a predefined maturity scale. The maturity score of the enterprise operation is determined based on responses to a set of evaluators which are described as the key performance indicators for a given enterprise operation. The enterprise operation maturity assessment outcomes comprise of current overall enterprise operation maturity score, benchmarks for key performance indicators, and a subset of recommended solutions to achieve improved maturity levels. Further, the methods and systems of the present disclosure allow to simulate the improvement in individual metric performance values based the recommended solutions selected for each of the key performance indicators.