Entity-Centric Knowledge Discovery via Interactive Profile Refinement

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Solution Overview

Problem

Current tools for entity-centric knowledge discovery are inadequate in efficiently gathering and refining data into a comprehensive profile, particularly from unstructured or semistructured data sources, as they lack an effective mechanism for continuously updating queries based on user input and machine algorithms collaboration.

Innovation Solution

A user interface for an entity-centric knowledge discovery system that presents an entity profile with both structured and unstructured data, allowing users to refine the profile interactively, with human input and machine algorithms working together to continuously update the query, ranking search results based on relevance and likelihood of referring to the entity.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If traditional search tools are used to gather entity information, then users can retrieve data from multiple sources, but the process is time-consuming and lacks continuous updating capability

Engineering Contradiction:
Improvedata gathering efficiencyVSAvoidtime for profile refinement
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system implements a feedback loop where search results are continuously fed back into the entity profile, which then triggers updated searches. This creates an iterative refinement process where each search round improves the profile, which in turn improves subsequent search results, automatically accelerating data gathering without manual intervention

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary actions by automatically executing searches based on the current entity profile before the user can manually refine it further. This preliminary search execution creates a head start in data gathering, reducing the overall time needed for comprehensive information collection

Inventive Principle:
Principle #10Preliminary action

2Ease of operation

If manual profile refinement is performed without automated algorithms, then users have full control over data selection, but the process lacks speed and continuous updating capability

Engineering Contradiction:
Improveuser control over profileVSAvoidprofile creation speed
Core Design Contradiction:
Ease of operationVSProductivity

Solution Approach 1:

The system enables self-service by automatically performing searches, ranking results, and updating the entity profile without requiring continuous manual input from the user. The automated algorithms handle the tedious work of data gathering and profile refinement, while users retain oversight and control over the process direction

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The feedback mechanism allows the system to automatically learn from user interactions with search results, refining the entity profile and subsequent searches based on what the user finds relevant. This creates a collaborative process where user control and automated speed work together rather than in opposition

Inventive Principle:
Principle #23Feedback

3Loss of information

If comprehensive searches are performed without algorithmic ranking, then all relevant information is retrieved, but the results are difficult to navigate and prioritize

Engineering Contradiction:
Improvecompleteness of entity dataVSAvoidsearch result navigation
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The system applies local quality by implementing multi-level ranking: overall search result ranking based on relevance to the entity, and within-result highlighting of important entities and concepts. This creates a hierarchical structure where users can quickly identify high-value information without losing access to comprehensive results

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The entity profile serves as an intermediary that organizes and structures the comprehensive search results. Instead of presenting raw unranked data, the system uses the evolving entity profile as a framework to categorize, rank, and present information in a navigable format that maintains completeness while improving usability

Inventive Principle:
Principle #24Intermediary (Mediator)

4Measurement precision

If the entity profile is updated frequently based on user input, then the search results remain highly relevant, but the system complexity increases

Engineering Contradiction:
Improvesearch result relevanceVSAvoidsystem architecture
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system merges the entity profile and search result ranking into a unified process. The same entity profile that stores structured data is also used as the query foundation for searches and the basis for ranking results. This merging eliminates the need for separate complex systems for profile management and search optimization, reducing overall system complexity while maintaining high relevance

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS11409777B2Entity-centric knowledge discovery
Publication Date: 2022.08.09 SALESFORCE INC
  • US11409777B2 patent drawing
  • US11409777B2 patent drawing
  • US11409777B2 patent drawing

AI summary

A user interface of an entity-centric knowledge discovery system presents an entity profile including a mix of structured and unstructured data relating to an entity. As a user refines the entity profile based on information gathered from various sources, the changing entity profile can be used as a substantially continuously updating query to search, retrieve, and rank new and pertinent information specifically relevant to the profiled entity. The platform described herein provide an active loop for refining an entity description and searching for additional information in which human input and machine-based algorithms can cooperate to more quickly build a comprehensive description of an entity of interest.