Entity Graph Edge Adjustment for Deal Relevance

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Solution Overview

Problem

The 'deals marketplace' faces challenges in providing consumers with relevant deals, leading to consumer disengagement due to poorly tailored offers, and lacks effective systems for fraud detection and risk management.

Innovation Solution

A system and method for generating an entity graph based on relationships between entities using internal, external, and online data, allowing for tailored marketing, fraud detection, and risk management by updating the graph with new data and adjusting relationships, and combining entity graphs to create a universal graph.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If traditional deal distribution systems are used, then deals can be delivered to consumers, but the deals are poorly tailored and irrelevant to consumers

Engineering Contradiction:
Improvedeal tailoringVSAvoidconsumer preference accuracy
Core Design Contradiction:
Adaptability or versatilityVSMeasurement precision

Solution Approach 1:

The system segments consumers into distinct groups based on their preferences, behaviors, and characteristics stored in the consumer database. This segmentation enables tailored deal distribution by matching deals to specific consumer segments rather than using blanket distribution, directly resolving the contradiction between deal delivery and deal relevance.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system dynamically updates consumer preferences, behaviors, and characteristics in the consumer database based on ongoing transactions and interactions. This dynamic adaptation allows the system to continuously improve deal tailoring accuracy over time, resolving the contradiction by making the system responsive to changing consumer needs.

Inventive Principle:
Principle #15Dynamics

2Adaptability or versatility

If comprehensive data collection is implemented to improve deal tailoring, then consumer preferences can be better understood, but system complexity increases

Engineering Contradiction:
Improveconsumer preference understandingVSAvoiddata processing system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The consumer database serves multiple functions: storing consumer preferences, tracking behaviors, recording characteristics, and enabling both deal tailoring and fraud detection. This multi-functionality reduces overall system complexity by consolidating data collection and processing into a single universal database rather than requiring separate systems for each function.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system automatically collects and processes consumer data through routine transactions and interactions without requiring manual intervention. Consumers effectively 'self-service' the data collection process by providing information naturally during their normal activities, reducing the complexity of active data gathering mechanisms.

Inventive Principle:
Principle #25Self-service

3Reliability

If real-time fraud detection is implemented, then fraud protection is enhanced, but processing time and system complexity increase

Engineering Contradiction:
Improvefraud protectionVSAvoidtransaction processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary fraud detection checks by analyzing consumer patterns and characteristics before transactions are completed. By pre-establishing consumer profiles and detection rules in the database, the system can quickly evaluate transactions against these pre-prepared criteria, enhancing fraud protection without significantly increasing processing time.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system uses feedback from transaction outcomes and consumer behaviors to continuously refine fraud detection algorithms and consumer profiles. This feedback loop improves fraud detection accuracy over time while optimizing processing efficiency, as the system learns to distinguish between legitimate and fraudulent patterns more effectively.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS11762883B1Adjusting an entity graph based on entity relationship strength
Publication Date: 2023.09.19 AMERICAN EXPRESS TRAVEL RELATED SERVICES CO INC
  • US11762883B1 patent drawing
  • US11762883B1 patent drawing
  • US11762883B1 patent drawing

AI summary

The present disclosure includes a system, method, and article of manufacture for generating an entity graph. The method may comprise determining a relationship between a first entity and a second entity based upon internal data, external data, and/or online data associated with the first entity, and generating the entity graph comprising at least two nodes and an edge connecting the at least two nodes. The method may further comprise, in various embodiments, tailoring marketing to the first entity based upon the entity graph, detecting fraud against the first entity based upon the entity graph, periodically updating the entity graph based upon new internal data and new online data, and/or adjusting the edge based upon a change in the relationship between the first entity and the second entity.