Episode Management Device with Automated Tag Extraction
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Solution Overview
Problem
Successors in organizations face difficulties in finding appropriate keywords to search for target episodes stored in episode management systems, limiting their effective use of inherited know-how compared to experts.
Innovation Solution
An episode management device that includes an episode acquisition part, registered tag extraction part, and search tag extraction part to present users with tags and episodes of high similarity, allowing for effective retrieval of relevant knowledge.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If keyword-based search is used for episode retrieval, then experts can effectively search for episodes using their domain knowledge, but successors cannot find appropriate keywords to search for target episodes
Solution Approach 1:
The patent introduces tags as an intermediary element between the episode content and the search function. Tags automatically extracted from episodes serve as mediators that bridge the gap between successors who lack domain knowledge and the keyword-based search system, enabling them to find relevant episodes without needing to formulate precise search keywords
Solution Approach 2:
The system performs self-service by automatically extracting tags from episode content without requiring manual intervention from users. The tag extraction mechanism autonomously analyzes episode text and generates appropriate tags, which are then used to facilitate search operations for all users regardless of their expertise level
2Measurement precision
If manual keyword tagging is implemented to improve searchability, then episode retrieval becomes more accurate, but the system complexity and time consumption increase
Solution Approach 1:
The system achieves self-service through automated tag extraction from episode content. Instead of requiring manual keyword tagging by experts, the system autonomously analyzes the text and extracts relevant tags, thereby maintaining high search accuracy while avoiding the complexity and time consumption associated with manual tagging processes
Solution Approach 2:
The patent replaces the mechanical process of manual keyword tagging with an automated text analysis mechanism. The tag extraction function substitutes human effort with computational processing, analyzing episode content and generating tags automatically, thus reducing system complexity and operational time while maintaining or improving search precision
3Quantity of substance
If comprehensive episode storage is maintained to preserve all organizational knowledge, then knowledge completeness is improved, but the difficulty of finding relevant episodes increases
Solution Approach 1:
The patent applies segmentation by dividing the large body of episode content into smaller, manageable units through tag categorization. Each episode is associated with multiple tags that segment the content according to different dimensions (problem type, solution method, domain area), making it easier to navigate and retrieve specific episodes from the comprehensive storage without increasing retrieval difficulty
Data Source
AI summary
An episode management device includes: an episode acquisition part that acquires an episode input, in form of text, by a registering user; an episode management part that manages the acquired episode; a registered tag extraction part that extracts a registered tag which is meta information of the episode based on the acquired episode; a registered tag management part that manages the extracted tag as tag information associated with the managed episode; a condition acquisition part that acquires, as condition information, a condition input by a searching user; a search tag extraction part that extracts a search tag from the condition information; a registered tag presentation part that user-selectably presents, to the searching user, the registered tag having high similarity to the search tag; and an episode presentation part that presents, to the searching user, the episode having high similarity to the registered tag selected by the searching user.