Error Display Control for Paired Wireless Devices

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Solution Overview

Problem

Existing communication systems between information processing apparatuses and communication devices, such as printers, face challenges in effectively controlling notification content based on communication conditions, particularly in ensuring secure and user-convenient error state management.

Innovation Solution

A control method that differentiates the display content for error elimination based on the pairing status between the information processing apparatus and the communication apparatus, using Bluetooth Low Energy communication to transmit and receive error information securely and efficiently, ensuring appropriate information is displayed to the user.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If error information is notified to both the printer display and the information processing apparatus, then user convenience is improved, but control of notification content based on communication condition becomes insufficient

Engineering Contradiction:
Improveuser convenienceVSAvoidnotification control complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent applies local quality by differentiating the notification content displayed at the printer versus the information processing apparatus based on pairing status. When paired, detailed error information is shown; when unpaired, only basic error notifications are displayed. This ensures appropriate information is provided to each device based on its communication state with the printer.

Inventive Principle:
Principle #3Local quality

2Ease of operation

If detailed error information is transmitted to the information processing apparatus, then user convenience is improved, but communication security may be compromised when pairing is not complete

Engineering Contradiction:
Improveerror information accessibilityVSAvoidcommunication security
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent implements dynamics by making the information transmission behavior adaptive to the pairing status. The system dynamically adjusts what error information is transmitted based on whether a secure pairing relationship exists. When paired, full error details are transmitted; when unpaired, only essential error notifications are sent, thereby maintaining security while providing necessary information.

Inventive Principle:
Principle #15Dynamics

3Ease of repair

If the printer displays comprehensive error elimination guidance, then ease of error resolution is improved, but the information processing apparatus cannot provide additional context without pairing

Engineering Contradiction:
Improveerror resolution capabilityVSAvoiderror context information
Core Design Contradiction:
Ease of repairVSLoss of information

Solution Approach 1:

The patent merges the error notification function of the printer with the error information display function of the information processing apparatus. When paired, the system combines basic error notifications from the printer with detailed error elimination guidance displayed on the information processing apparatus, providing comprehensive error resolution support that leverages both devices' capabilities.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS10387084B2Control method for information processing apparatus and information processing apparatus
Publication Date: 2019.08.20 CANON KK
  • US10387084B2 patent drawing
  • US10387084B2 patent drawing
  • US10387084B2 patent drawing

AI summary

A control method for an information processing apparatus that performs wireless communication with a communication apparatus includes receiving, via a communication in a state in which pairing between the communication apparatus and the information processing apparatus is complete, predetermined information transmitted from the communication apparatus in a case where the communication apparatus is in a predetermined error state, and causes a display unit to display a screen for eliminating an error occurring in the communication apparatus, wherein, in a case where the pairing is complete, a screen including first information for eliminating the predetermined error state is displayed based on the received predetermined information, and, in a case where the pairing is not complete, a screen including second information different from the first information is displayed.