Error Handling Interface for Enterprise IT Systems
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Solution Overview
Problem
In enterprise IT systems, data transfer between application programs often results in errors that cannot be corrected by the sending system, as the receiving system may require specific conditions or access that the user lacks, leading to delays and repeated processing.
Innovation Solution
An error handling interface is provided within the financial application to detect and correct errors locally, allowing users to re-process data without needing access to the sending system, with options to store corrections or send errors back for handling.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the receiving system sends error data back to the sending system for correction, then the sending system can potentially fix the error, but the user of the sending system may not understand or be capable of correcting the error without access to the receiving system
Solution Approach 1:
The patent introduces an error handling interface as an intermediary component within the receiving system that mediates between the error detection mechanism and the user. This interface presents errors in a user-friendly manner, provides contextual information about why the error occurred, and guides users through correction steps, thereby bridging the gap between system-level error detection and user-level error correction capability
Solution Approach 2:
The patent implements a feedback mechanism where the receiving system not only sends error data back to the sending system but also provides structured feedback including error type classifications, severity levels, and suggested corrections. This feedback loop enables users to understand the nature of the error and take appropriate corrective actions without needing deep technical knowledge of the receiving system
2Reliability
If a user monitors and interactively corrects errors using the receiving system, then errors can be corrected with access to the financial system, but this requires the user to have access to and knowledge of the receiving system
Solution Approach 1:
The error handling interface is designed with multi-functionality to serve different user types and error scenarios. It can present errors in multiple formats, provide different levels of detail based on user expertise, and offer various correction pathways including automated fixes, guided manual correction, and escalation procedures, making it adaptable to diverse user capabilities and error types
3Reliability
If data is sent back and forth between systems for error handling, then errors can be corrected, but processing is delayed and repeated processing occurs
Solution Approach 1:
The patent implements preliminary action by providing error correction guidance and suggested fixes at the moment the error is detected, before the user needs to take corrective action. The system prepares correction options in advance, validates potential fixes beforehand, and enables users to apply corrections immediately without needing to resend data or wait for system responses, thereby eliminating processing delays
Data Source
AI summary
Techniques for error handling are described for errors detected by a computer application that receives and processes application transaction data generated by a different computer application. A determination is made as to whether an error can be corrected through the use of the receiving computer application. If not, an indication of the error is sent to the computer application that generated the application transaction data so that the error may be corrected using that computer application. If the error can be corrected by using the receiving computer application, an error correction component stores information so that the error can be corrected through the use of the receiving computer application.