Equipment Error Threading With Conditional Alert Consolidation
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Solution Overview
Problem
As the number of equipment managed by equipment management systems increases, the frequency of equipment errors leads to a multitude of threads and error notifications, complicating the work for users in confirming and managing these issues.
Innovation Solution
The equipment management method and apparatus implement a system where alerts and processing statuses are managed in a one-to-one relationship, with error notifications being integrated only when multiple errors satisfy predetermined conditions, such as being caused by the same issue or occurring in the same area, to reduce the workload of users.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If error notifications are integrated into one notification, then user workload is reduced, but individual error tracking becomes difficult
Solution Approach 1:
The system segments error notifications by creating separate threads for each error while allowing conditional integration. Each error maintains its own thread ID and tracking information, but errors satisfying predetermined conditions (same equipment, same error type, time window) are integrated into a single notification. This segmentation approach allows users to see consolidated notifications reducing workload, while the underlying thread structure preserves individual error tracking capability through thread IDs and detailed error information in the notification.
2Quantity of substance
If multiple threads are integrated, then notification volume decreases, but thread management complexity increases
Solution Approach 1:
The system changes parameters dynamically based on error characteristics. Threads are integrated when parameters such as equipment ID, error type, and time window match predetermined conditions. The integration decision is based on parameter comparison rather than fixed rules, allowing flexible thread management. This parameter-based approach reduces notification volume for similar errors while maintaining clear management rules through objective parameter matching.
3Quantity of substance
If error integration is performed without conditions, then notification volume reduces, but irrelevant errors are incorrectly consolidated
Solution Approach 1:
The system performs preliminary actions by establishing predetermined conditions for error integration before actual notification delivery. Conditions include matching equipment ID, error type, and time window parameters. Errors are pre-screened against these conditions, and only those satisfying all conditions are integrated. This preliminary filtering ensures that notification volume is reduced without compromising consolidation accuracy, as irrelevant errors are excluded by the predetermined conditions.
Data Source
AI summary
An equipment management method comprises a step A of registering, in a database, an alert that includes content of an equipment error, a step B of registering, in the database, a processing status that includes processing of the error, a step C of managing a thread for managing the alert and the processing status in a one-to-one relationship, and a step D of transmitting, to a user terminal, an error notification that includes information indicating generation of the error. The step D includes a step of, when two or more errors do not satisfy a predetermined condition, not integrating the two or more errors in one error notification, and, when the two or more errors satisfy the predetermined condition, integrating the two or more errors in one error notification.