User Manner Score Feedback System for Escalator Behavior

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Solution Overview

Problem

Existing methods for improving usage manners in public transportation and escalator usage, such as alerting users through posters or physical suppression, are ineffective in managing and improving user behavior, as they lack a systematic approach to track and promote better habits.

Innovation Solution

An information processing system that acquires user information through sensors, calculates a manner score based on usage behavior, compares past and current scores, and presents feedback to users, encouraging improved behavior through visual and auditory cues.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If physical suppression methods are used to enforce usage manners, then compliance with usage rules is improved, but boarding efficiency deteriorates and safety risks increase

Engineering Contradiction:

Improveusage manner complianceVSAvoidboarding efficiency

Core Design Contradiction:

ReliabilityVSProductivity

Solution Approach 1:

The system continuously monitors user behavior on escalators using image recognition technology, calculates manner scores based on detected behaviors, and provides real-time feedback to users through displays. This feedback mechanism guides users to improve their usage manners voluntarily without physical intervention, thereby maintaining boarding efficiency while improving compliance.

Inventive Principle:

Principle #23Feedback

Solution Approach 2:

The patent replaces physical suppression mechanisms (such as mechanical barriers or manual enforcement) with an information-based system combining image recognition, score calculation, and digital feedback. This substitution eliminates the need for physical interventions that would impede escalator operation, thus preserving boarding efficiency while achieving usage manner improvement.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

2Reliability

If physical suppression methods are used to enforce usage manners, then compliance with usage rules is improved, but safety risks increase

Engineering Contradiction:

Improveusage manner complianceVSAvoidsafety risks

Core Design Contradiction:

ReliabilityVSObject-affected harmful factors

Solution Approach 1:

The system provides real-time feedback to users about their usage manners through displayed information, enabling them to correct inappropriate behaviors voluntarily. This avoids the need for physical suppression that could cause accidents, thereby improving compliance while maintaining safety.

Inventive Principle:

Principle #23Feedback

Solution Approach 2:

The patent replaces physical enforcement mechanisms with an information-based monitoring and feedback system. By using image recognition and digital communication, the system achieves usage manner improvement without introducing physical elements that could create safety hazards on the escalator.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

3Ease of manufacture

If merely preaching mentality is used to improve usage manners, then implementation cost is reduced, but effectiveness in improving user behavior deteriorates

Engineering Contradiction:

Improveimplementation costVSAvoidusage manner improvement effectiveness

Core Design Contradiction:

Ease of manufactureVSReliability

Solution Approach 1:

The system implements automated image recognition and score calculation that continuously monitors and evaluates user behavior, providing objective feedback rather than relying on subjective preaching. This automated approach maintains low implementation costs while significantly improving effectiveness by giving users concrete, measurable guidance on their usage manners.

Inventive Principle:

Principle #23Feedback

Solution Approach 2:

The system enables users to self-evaluate their usage manners through the displayed manner scores and feedback information. Users can independently understand their behavior status and make improvements without requiring external intervention or expensive educational programs, thus achieving cost-effective behavior improvement.

Inventive Principle:

Principle #25Self-service

4Reliability

If user behavior is monitored and scored, then usage manner improvement is achieved, but system complexity increases

Engineering Contradiction:

Improveusage manner managementVSAvoidsystem complexity

Core Design Contradiction:

ReliabilityVSDevice complexity

Solution Approach 1:

The system uses a single image recognition platform that simultaneously performs multiple functions: detecting user behaviors, calculating manner scores, and generating feedback information. This multi-functional approach achieves comprehensive usage manner management without proportionally increasing system complexity, as one core technology serves multiple purposes.

Inventive Principle:

Principle #6Universality (Multi-functionality)

Data Source

PatentUS12142052B2Information processing system, information processing method, and non-transitorycomputer-readable medium

Publication Date: 2024.11.12 NEC CORP

AI summary

An object of the present disclosure is to manage an improvement state of usage manners of a user.An information processing system (10) according to the present disclosure includes: a user information acquiring means (1) for acquiring user information related to usage manners of a user; a manner score managing means (2) for calculating and accumulating a manner score according to the user information; a manner score comparing means (3) for comparing, for each user, a past manner score with a current manner score and for generating a comparison result; and an information presenting means (4) for presenting, to a user, information according to the comparison result.