eSIM Line Activation via MDM for BYOD Cellular Enrollment
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Solution Overview
Problem
Activating organization owned cellular lines on personally owned devices is a laborious and time-consuming process, often taking up to a week, and requires manual deactivation, which is costly and inefficient for organizations.
Innovation Solution
A mobile device management system that enables organizations to store activation codes for organization owned cellular lines, allowing immediate activation on personally owned devices through enrollment with a mobile device management server, using push notifications or unique codes like QR codes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If traditional manual activation process is used for organization owned cellular lines on personally owned devices, then the cellular service can be activated, but the process takes up to a week and requires significant manual intervention
Solution Approach 1:
The organization pre-provides activation codes to the mobile device management server before the employee needs cellular service. When the employee enrolls their personally owned device, the system automatically transmits the pre-stored activation code, eliminating the need for manual code generation and reducing activation time from weeks to minutes.
Solution Approach 2:
The mobile device management server acts as an intermediary between the organization's cellular carrier and the employee's personally owned device. It receives activation codes from the carrier, stores them securely, and automatically transmits them to the employee's device during enrollment, streamlining the activation process and eliminating manual intervention.
2Ease of operation
If manual deactivation process is used for cellular service on personally owned devices, then the cellular service can be deactivated, but it requires additional manual steps and time
Solution Approach 1:
The system enables automated deactivation where the mobile device management server automatically communicates with the cellular carrier to deactivate the organization-owned cellular line when the employee leaves the organization or when deactivation is required. This eliminates manual deactivation steps and reduces time consumption.
3Adaptability or versatility
If organization provides cellular service on personally owned devices, then employees can use personally owned devices for work, but the organization loses control over device management
Solution Approach 1:
The mobile device management server serves as an intermediary that enables the organization to maintain control over cellular service activation and deactivation on personally owned devices. The server automatically handles activation codes, enrollment verification, and deactivation processes, allowing employees to use their personal devices while the organization retains administrative control and security oversight.
Data Source
AI summary
In certain aspects of the present disclosure, a computer-implemented method includes receiving, at a mobile device management server in response to authentication being granted to an organization app on a mobile device, an API enable message from an organization service associated with the organization app. The API enable message includes instructions for the mobile device management server to retrieve device and user data from the mobile device. The method includes retrieving, responsive to receiving the API enable message, the device and user data from the mobile device. The method includes transmitting the device and user data to the automation service for requesting activation of an organization owned line of service ESIM on the mobile device. The method includes deploying a management app and security posture to the mobile device based on the organization owned line of service ESIM being activated on the mobile device.