Real-Time ETA Notification System Using Isochrone Models

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Solution Overview

Problem

Current systems for determining estimated times of arrival (ETAs) for drivers are error-prone and resource-intensive, requiring manual updates and renotifications due to changing traffic conditions and appointment status, which is tedious, time-consuming, and potentially dangerous while driving.

Innovation Solution

A notification system that utilizes models to determine real-time ETAs by processing schedule data, vehicle location data, and traffic data with a status estimate model and isochrone model, reducing computing resources and automating updates without the need for continuous location recalculations.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual ETA determination and notification methods are used, then system complexity is reduced, but reliability deteriorates due to error-prone manual processes and inability to respond to changing conditions

Engineering Contradiction:
ImproveETA accuracyVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system automatically determines ETAs by processing location data, traffic conditions, and appointment schedules without requiring manual intervention. The automated notification system sends updates to customers without driver involvement, eliminating manual notification errors while maintaining operational simplicity for the driver.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

Manual mechanical processes of ETA calculation and notification are replaced with an automated electronic system that uses algorithms to process multiple data sources (location, traffic, schedule) and communicates with customers automatically, improving reliability while managing complexity through automation.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Measurement precision

If continuous location recalculations are performed, then ETA accuracy is improved, but computing resources and time consumption increase significantly

Engineering Contradiction:
ImproveETA precisionVSAvoidcomputing resources
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

Instead of continuous recalculations, the system performs ETA updates periodically based on triggered events such as changes in traffic conditions, driver location milestones, or appointment status changes. This periodic approach maintains sufficient accuracy while dramatically reducing computing resource consumption compared to continuous processing.

Inventive Principle:
Principle #19Periodic action

Solution Approach 2:

The system pre-processes and stores multiple data sources (location histories, traffic pattern data, appointment schedules) before ETA calculation is needed. When an update is required, the system queries pre-organized data structures rather than performing comprehensive recalculations from scratch, reducing real-time computing resources while maintaining precision.

Inventive Principle:
Principle #10Preliminary action

3Productivity

If drivers manually update and renotify customers of ETA changes, then system complexity is minimized, but loss of time and productivity decrease due to tedious manual processes

Engineering Contradiction:
Improvenotification efficiencyVSAvoidtime for manual updates
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The notification system operates autonomously by monitoring system state changes (location updates, traffic conditions, appointment status) and automatically sending ETA notifications to customers without requiring driver time or manual intervention, thereby eliminating time loss while maintaining high notification efficiency.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system continuously monitors real-time conditions (location, traffic, schedule) and automatically generates feedback notifications to customers when ETAs change. This closed-loop feedback mechanism ensures timely information delivery without consuming driver time, as the system self-manages the notification process based on detected changes.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS11922530B2Systems and methods for utilizing models to determine real time estimated times of arrival for scheduled appointments
Publication Date: 2024.03.05 VERIZON CONNECT DEVELOPMENT LTD
  • US11922530B2 patent drawing
  • US11922530B2 patent drawing
  • US11922530B2 patent drawing

AI summary

A device may receive schedule data identifying schedules of appointments for drivers of vehicles and may receive location data identifying geographical locations of the vehicles. The device may receive traffic data identifying traffic conditions, and may process the received data, with a first model, to determine status data identifying estimated statuses of the appointments. The device may process the received data, with a second model, to generate sets of isochrones for destinations of the appointments, and may calculate, based on the sets of isochrones and the location data, estimated travel time data identifying estimated travel times for the appointments. The device may process the status data, the estimated travel time data, and the schedule data, with a third model, to calculate estimated time of arrival data identifying estimated times of arrival for the appointments, and may perform actions based on the estimated time of arrival data.