EV Charging Fault Translation for Clear User Guidance

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Solution Overview

Problem

The increasing demand for public EV charging stations is hindered by infrastructure reliability issues, including faulty chargers, which cause inconvenience to users due to complex technical fault codes that are difficult for laypeople to understand.

Innovation Solution

A vehicle charging optimization system that translates technical fault codes into user-friendly natural language messages, identifies charging faults, and provides remedial actions, while calculating user and station assessment scores to enhance charging experience.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If technical fault codes are used to identify charging faults, then measurement precision is improved, but ease of operation deteriorates

Engineering Contradiction:
Improvefault identification accuracyVSAvoiduser understanding of fault codes
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The patent introduces an intermediary translation layer that converts technical fault codes into user-friendly natural language messages. The system includes a message generator that receives fault codes from the charging system and translates them into explanatory messages with remedial actions, serving as a mediator between the technical charging system and the end user.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If detailed fault analysis is performed, then reliability is improved, but loss of time increases

Engineering Contradiction:
Improvecharging system reliabilityVSAvoidtime to diagnose and resolve faults
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary fault analysis by continuously monitoring charging parameters and pre-identifying potential issues before they escalate. The message generator is ready to immediately translate and present fault information as soon as a problem is detected, reducing the time users spend waiting for diagnostic information.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements a feedback loop where fault messages are presented to users with remedial actions, and the system continues to monitor whether the fault persists after user intervention. This enables rapid iterative diagnosis and resolution, reducing overall troubleshooting time while maintaining reliable fault detection.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS20250368077A1Systems and methods for enhancing vehicle charging experience
Publication Date: 2025.12.04 FORD GLOBAL TECH LLC
  • US20250368077A1 patent drawing
  • US20250368077A1 patent drawing
  • US20250368077A1 patent drawing

AI summary

A vehicle charging optimization system including a transceiver and a processor is disclosed. The transceiver may be configured to receive vehicle information from a vehicle or a server. The processor may be configured to determine that the vehicle may be plugged-in to a charger associated with a charging station based on the vehicle information. The processor may further determine that the vehicle did not charge by using the charger based on the vehicle information, and determine that a first type of fault may have occurred in charging the vehicle based on the vehicle information. The processor may further translate a first error code associated with the first type of fault to a first message in natural language, and output the first message on a user device or a vehicle Human-Machine Interface.